Customer Ratings & Reviews

We love it omg the best purchase I’ve done this year

Excellent service and the item is super. I love best buy

Received this appliance as an open box excellent condition item. It arrived with a dent in the front . Customer service was very helpful with arranging for pick up

Great fridge. I love the way it connects to all of my other appliances. They all integrate into a nice system that works together.

Product is perfectly fine but Bestbuy customer service and installation is terrible Do not buy your expensive equipment from Bestbuy If you have issue with it then you will be on the phone all the time And none of their representatives have any solution for you All they do is escalate it every time you call them I had issues with installation 4 weeks ago and I told them straight away But they are still escalating after 4 weeks

The Samsung Bespoke Family Hub Flex fridge has been an excellent addition to my home. The design is sleek and modern, and the customizable panels make it easy to match any kitchen style. The Family Hub screen has become one of our favorite features and my kids absolutely love it. They enjoy drawing on it, watching shows, and looking at photos, and it keeps them entertained while we are in the kitchen. The FlexZone and adjustable storage make organizing food simple, and the dual ice maker and water system work well. The temperature stays consistent throughout the fridge and freezer, and I appreciate how quiet it runs. It feels like a premium appliance that combines style and smart features in a useful way. Overall, I am very happy with this fridge. It looks great, performs well, and has technology that adds real convenience and fun to everyday life.

Glasss get scratches very easy finger print doesnt even clean easy bit noisy compressor touch scree slow motion not smoothly operating just look or nothing

There 2 delivery man came and they took down new refrigerator from the truck but it was not delivered.They came to my home and plugged the refrigerator after that went truck and bring the refrigerator front doors top 2 part . They fixed that but problem showed up again.They leave the home take back that new refrigerator without my concern.Its not professional.But unfortunately system shows they delivered the refrigerator.Its a frustrating.Technician come today after one week.Still problem is not solved.Last 2 week without refrigeration life!!! I paid almost $4500 and it's not working.As a member don't like to say goodbye best buy!

Absolutely love my Bespoke refrigerator! This fridge completely transformed my kitchen. The customizable panels let me choose colors that match my space perfectly, and it looks so sleek and modern. The interior is super spacious, well-lit, and everything stays at the perfect temperature. I also love how quiet it is — you barely notice it’s running. It’s both stylish and functional, and I’ve gotten so many compliments from guests. Highly recommend!

I recently purchased the Samsung Bespoke 4-Door Flex Refrigerator, and it has truly transformed my kitchen experience. Here's why I think it's a standout product: Design and Aesthetics: The customizability of the panels is a game-changer. I was able to select colors that perfectly match my kitchen decor, giving it a sleek and modern look. The refrigerator's clean lines and sophisticated finish make it a centerpiece in my kitchen. Flexibility and Space: The 4-Door Flex feature is incredibly convenient. The ability to switch one of the compartments between fridge and freezer modes offers unparalleled flexibility. This means I can adjust storage based on my needs, whether I need more space for fresh produce or frozen goods. Performance: The cooling performance is top-notch. Everything stays fresh longer, thanks to the precise temperature control. The Triple Cooling System ensures consistent temperature and humidity levels, which is crucial for preserving the quality of food. Convenience Features: The beverage center with the autofill water pitcher and dual ice maker is fantastic. Having cubed and nugget ice options available is a small luxury that I didn't know I needed. The fridge is also very quiet, which is a big plus. Smart Features: I love the smart connectivity. Being able to monitor and control the refrigerator from my phone adds an extra layer of convenience, especially when I'm out shopping and need to check on what's in stock at home. Energy Efficiency: It's also great to know that this refrigerator is energy efficient, helping to keep my electricity bills in check. Overall Satisfaction: The Samsung Bespoke 4-Door Flex Refrigerator is a perfect blend of style, functionality, and advanced features. It’s a fantastic investment for anyone looking to upgrade their kitchen with a high-end, versatile appliance. I highly recommend this refrigerator to anyone in the market for a stylish, flexible, and efficient kitchen appliance. It has exceeded my expectations in every way!

I recently purchased the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator, and I couldn't be happier with my choice! This fridge is not only stylish but also incredibly functional, making it a standout addition to my kitchen. First and foremost, the customizable design allows me to choose colors and finishes that perfectly match my decor. The sleek appearance elevates the overall look of my kitchen, making it a focal point. The spacious 29 cu. ft. capacity is a game-changer. With four doors, I have ample space for all my groceries, and the Flex Zone drawer is perfect for storing a variety of items, from fresh produce to beverages. The organization features, like adjustable shelves and dedicated compartments, make it easy to keep everything tidy and accessible. Performance-wise, this refrigerator excels. The cooling system maintains consistent temperatures, ensuring my food stays fresh for longer. I also appreciate the energy efficiency, which is a plus for my utility bills. Additionally, the smart features, including Wi-Fi connectivity and compatibility with smart home devices, enhance the user experience. I can monitor the fridge's status from my phone, receive alerts, and even find recipes based on what I have inside. Overall, the Samsung Bespoke 29 Cu. Ft. 4-Door Flex refrigerator combines style, functionality, and advanced technology seamlessly. I highly recommend it to anyone looking to upgrade their kitchen with a versatile and beautiful appliance!

Love this one by far the best compared to all the ones that I have used before. And my immediately previous one was a $4K LG counter depth. I got a non counter depth this time and it is so much better. I will never go back unless I am ready for a humongous Thermador that costs $20K. I like the Family Hub but it does fall short of being the one. I like the YouTube, calendar (as I can link with Google calendar for family use) and web browser. But the limitations prevents me from really using it for real. It lacks support for an Apple user not only because it does not have the apps, e.g., Music, Notes, etc, but its limited browser does not allow access to iCloud where the apps are. I really cannot use it for family shared reminders and shopping lists for this reason. And its browser is really slow. If they can include a full and speedy browser and ability to make each site as a widget, I think that alone will make this a great buy. I was not able to find these detailed shortfalls anywhere on internet. Hopefully, this helps some who's considering this refrigerator. If I had to do it again, I will still buy this but knowing I can't really use the Family Hub as intended.

Very quiet and nice looking refrigerator. Ice maker is my favorite part and my wife loves the beverage station.

On time delivery,Beautiful design, great features enough space.

We just love this frig, the tech is amazing and has plenty of room. Food stays the temp it is supposed to stay and looks amazing in our kitchen

this is a huge frig with tons of space. the front display is relatively simple to setup and use. I love the layout and it looks great with the white glass.

Absolutely wonderful! Just what we needed. Fits to a tee. Love the HUB feature. Ice maker is a great addition as well. Even so, we can write on the panels too. Love it!!! Great for a family. Love the camera and all the apps too!

I wish there was a way to test this thing out before buying. I have the previous 4 door with the screen and there are only a few things with the Bespoke i would consider as upgrades. Screen size, brightness and looks are upgrades. Downgrades, when you approach the screen is dark or screen saver is on. You have to tap twice to see the clock or anythingelse. It dispenses room temperature water that's also at a lower pressurethan the previous. To retrieve ice you have to tilt the scoop and pull the tray or you risk the scoop striking the top area. The cameras completely stopped working not even a week after purchase, I was already too tired of setting up repairs because of the previous one so i left it alone, a week and a half later or so they miraculously resumed operation. This thing decides on its own what apps to delete and what to retain. Alexa pops up without being summoned, the words mentioned at the time aren't even close to the name, had to turn it off. The flex zone doesn't get as cold as the previous one on the same settings.

This fridge is absolutely beautiful. Not only that but a lot of space and I can easily fit all my grocieres without everything being too clustered. Also the touch screen is really nice and I love playing music or writing notes.

Preciosos, grande, inteligente, elegante, justo lo que buscaba. Me encanta Best buy Amo mi refrigerador