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Customer Ratings & Reviews

$3,299.99
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Customer reviews

Rating 4.5 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 242 reviews
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Beautiful Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our bespoke. It has lotsa features I’m sure I’ve not even skimmed the surface yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Bespoke 4 Door Flex Smart Refrig w/ AI Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this Refrigerator however we have to replace it with another one due to the ice maker was not working. Hoping the next one works. We love everything about it otherwise!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke AI Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi tech. Works great. This product has every bell and whistle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Could be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is premature because I have not received my fridge yet, but I love it so far. This is subject to change

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The best

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing quality and high tech features including a 32 inch screen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BetC,

      We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

      Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

      The refrigerator panel or Family Hub screen is blank or not responding:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/

      Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      The ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Awesome Fridge/Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family is loving the new fridge, the beverage station and 2 ice trays are top features they like. I like the sliding freezer trays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great product I love it, I would recommend this fridge to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    #1 in the refrigerator industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another level. Revolutionary refrigerator. This is the best product. Beautiful design and functions.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entertainment for the whole family. Love the handleless look. Great addition to our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Bespoke 2024 Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. It an upgrade over my Bosch which I paid close to the same amount in 2020. They definitely making fridge so much better since 2020.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is awsome!!!!!!!!! the screen is so cool

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. It has the perfect storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before , but left with old house. Purchased this for new house and love how big the screen is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fave fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has all the bells and whistles I absolutely love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love! Looks great in my kitchen! Wish my kitchen was bigger to add another one lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the fact that it matches my cabinets. My kids love the screen. My wife loves the interior size. We are happy!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Amazing family fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect family fridge. It has so many smart features to make it easy for groceries as well.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, still learning all the features but if you want a tablet on your fridge paired with other great features of a fridge, this is the one for you.

    I would recommend this to a friend