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Customer Ratings & Reviews

$3,299.99
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Customer reviews

Rating 4.5 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance and its attractive design, making it a stylish addition to any kitchen. The convenient water dispenser and the spacious capacity are also highly appreciated features. Additionally, users enjoy the smart features, finding the integration of Alexa and Spotify particularly useful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 242 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, Tons of tech and looks amazing. If you are looking for a top of the line fridge then look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and spacious … I haven’t received it yet so I can’t comment on the performance. I am however excited about the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has its own issues.. the water filter is not that great. Tested the water from the refrigerator and found the tds is not all effective.. and effectiveness is like any other ordinary refrigerator... Paying so High price just for the screen is also not making any sense to me now. I would have brought a bigger smart television. That's just my view..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GovardhanaR,

      Thank you for sharing your experience with us. We understand how important water quality and overall value are when investing in a Family Hub refrigerator, and we’re here and fully willing to help review your concerns in more detail.

      To look into this further, including the water filter performance and any questions you have about the unit’s features, please contact us through any of the channels below, and our team will be ready to assist:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151538709) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good its going to take awhile to learn everything about this fancy fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    loved samsung product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall best fridge in market come with samsung hub feature and more everybody loved so much in family

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is amazing, the screen looks and acts great, the inside is clean and it was well packaged! Very happy with my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so far love it Fav is the water pitcher and the 2 different size ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautify fridge and works excellent!! Touch screen makes it even better

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Smart door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing fridge I love all the features and functions of this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, spacious, BUT screen went black after 6 mos!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, spacious, BUT screen went black after 6 months from purchase. I love all the other features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christina,

      It’s good to hear that the design and features have been a strong part of your experience.

      If the display ever seems unresponsive, there are a few simple checks you can explore that often help restore normal interaction. For example, gently touching the panel or opening a door may wake the display, and reviewing settings such as Sabbath Mode or Child Lock can ensure the screen is operating as expected. A quick power reset can also be a helpful step to refresh the system.

      For detailed guidance, you can visit this support resource:
      https://www.samsung.com/us/support/troubleshoot/TSG10007236/

      Please keep this reference number for your records: 1152364336.

      Should you have any questions or if you would like additional assistance, we’re always happy to help through the following channels:

      Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      Facebook Messenger: https://m.me/samsungsupport
      X: https://x.com/messages/compose?recipient%20id=18768513
      Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)

      We truly appreciate you being part of the Samsung family.

      Glaiza
      Samsung Care Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the talk of the house, when people come over. Love everything it does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it !!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator, I would buy it over and over again

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Smart features are an added benefit and we are extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung bespoke refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing is all i can say.. i love my new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect for Home Cooks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cooling, great interface and design for accessing the whole fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this refrigerator from Best Buy! The service during delivery was fantastic too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minha geladeira é muito linda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minha geladeira é muito linda. Chegou no dia e horário marcado, os entregadores foram muito simpáticos e atenciosos, tiraram todas as minhas dúvidas. estão de parabéns, nota 1000.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Frige

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our refrigerator. Highly recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke 4dr smart ai smart tabfridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, and the tablet option works great for notes and love the ring answer options

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best purchased I made this year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made this year. It is very spacious, very unique again the best.

    I would recommend this to a friend