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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 246 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the overall performance and flexible design of this appliance, which many users find to be a significant upgrade for their homes. The spacious capacity and variety of integrated features are frequently highlighted as game-changing additions that enhance daily convenience. Furthermore, owners appreciate the quiet operation, precise temperature control, and the perfect physical dimensions that allow the unit to fit seamlessly into their kitchens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 246 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great overall purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is really cool it works wonderful and really like the idea of the monitor so big and is all the time connected to internet, also like the feature about the cámara and that tells me what is inside and what is remove. A great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! So far no issues only disadvantage which is not a big deal is that it does not have a cheese tray… other than that is so easy to maintain and organize. Flex zone is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Enhance your kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice edition to our kitchen. Fun and aesthetically pleasing. The interior has more space than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smart home enthusiasts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, the smart product I was waiting for. Love the screen and ease of using it. Great capacity for a big family and lots of food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Nice, spacious, BUT screen went black after 6 mos!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, spacious, BUT screen went black after 6 months from purchase. I love all the other features

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Christina,

      It’s good to hear that the design and features have been a strong part of your experience.

      If the display ever seems unresponsive, there are a few simple checks you can explore that often help restore normal interaction. For example, gently touching the panel or opening a door may wake the display, and reviewing settings such as Sabbath Mode or Child Lock can ensure the screen is operating as expected. A quick power reset can also be a helpful step to refresh the system.

      For detailed guidance, you can visit this support resource:
      https://www.samsung.com/us/support/troubleshoot/TSG10007236/

      Please keep this reference number for your records: 1152364336.

      Should you have any questions or if you would like additional assistance, we’re always happy to help through the following channels:

      Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      Facebook Messenger: https://m.me/samsungsupport
      X: https://x.com/messages/compose?recipient%20id=18768513
      Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)

      We truly appreciate you being part of the Samsung family.

      Glaiza
      Samsung Care Samsung

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Best refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Love our new refrigerator! We really like the water jug feature and my kids loves the ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge don’t like that is very sincerely

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sofie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and help through every step

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It's so roomy and the various features are awesome especially if you have a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool but expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a couple weeks but everything seems to be working great. Lots of cool features. Kind of expensive for a device that basically keeps food cold but hey, I paid it so…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enamorada de mi refri ya hace un año la compré y no me arrepiento

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my refrigerator is giving me the vibe i wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's so beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had my refrigerator delivered this morning. The delivery guys were awesome, I was worried about getting it through the door, there were no issues they made it look easy. The fridge is everything I expected. I love the four doors: that's my favorite part. So far, I don't see anything I don't like about this. It's beautiful and goes perfect in my kitchen. We also purchased the matching stove. :)

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    New Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart fridge we love how the features help us keep track of our shopping needs and our kids love the apps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Awesome refrigerator I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am doing home renovations to update my home. I purchased the Samsung Bespoke refrigerator, induction stove, microwave, dishwasher, washer, and dryer. I love the clean look and upgraded technology of the appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Refri

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, comfortable, spacious, technology, the best gift ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation sucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied. Except for the installation. They left the water supply leaking and i have to tear the carpet down and replace it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very good refrigerator. The best one I ever had. A little expensive but very well designed.

    I would recommend this to a friend