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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 246 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the overall performance and flexible design of this appliance, which many users find to be a significant upgrade for their homes. The spacious capacity and variety of integrated features are frequently highlighted as game-changing additions that enhance daily convenience. Furthermore, owners appreciate the quiet operation, precise temperature control, and the perfect physical dimensions that allow the unit to fit seamlessly into their kitchens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 246 reviews
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, still learning all the features but if you want a tablet on your fridge paired with other great features of a fridge, this is the one for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the future

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and the fact that it matches my cabinets. My kids love the screen. My wife loves the interior size. We are happy!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to use. Tons of buttons to mess with and explore .

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge, Tons of tech and looks amazing. If you are looking for a top of the line fridge then look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is awsome!!!!!!!!! the screen is so cool

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. It has the perfect storage.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love! Looks great in my kitchen! Wish my kitchen was bigger to add another one lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fave fridge ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has all the bells and whistles I absolutely love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and spacious … I haven’t received it yet so I can’t comment on the performance. I am however excited about the features.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Amazing family fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect family fridge. It has so many smart features to make it easy for groceries as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look is amazing, the screen looks and acts great, the inside is clean and it was well packaged! Very happy with my fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of tbis fridge, the bevedage station etc is an amazing design. Unfortunately its not a reliable fridge and I am returning it. The touch screen went out twice within the first 45 days and the ice machine stopped working as well. Thia should not happen with a brand new fridge. I have loved samsung in the past but i cannot recommend them and will not be purchasing them in the future. So sad

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BetC,

      We know the disappointment when the touch screen and the ice maker no longer work. We're here to help.

      Below is a link containing the details to help with a non-working screen. Select the bullet point of the exact experience you're having for the troubleshooting steps.

      The refrigerator panel or Family Hub screen is blank or not responding:
      https://www.samsung.com/us/support/troubleshooting/TSG01202605/

      Here are the resources to help with the ice maker that is not functioning. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You can also watch the full video by clicking on the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      The ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      The video link below provides information on maintaining the ice maker, which we also recommend checking. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151209523 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    loved samsung product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall best fridge in market come with samsung hub feature and more everybody loved so much in family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge/Freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family is loving the new fridge, the beverage station and 2 ice trays are top features they like. I like the sliding freezer trays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautify fridge and works excellent!! Touch screen makes it even better

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Smart features are an added benefit and we are extremely happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Smart door fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing fridge I love all the features and functions of this

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the talk of the house, when people come over. Love everything it does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this refrigerator from Best Buy! The service during delivery was fantastic too.

    I would recommend this to a friend