Customer Ratings & Reviews

I found this refrigerator an amazing product and the best refrigerator currently available in the market. Its super advanced smart features makes it outstanding among the rest. Big touch screen of this refrigerator is one of the key highlights, AI vision camera, automatic door open features makes it really exceptional! It has in built water filter which dispenses cool and filtered water and auto refill of the water jar inside makes this feature really awesome! I would high recommend this refrigerator who wants to add smart home appliances in their home!

I think this is a cool fridge that's definitely taken the center of attention in my kitchen. I think that it does what it supposed to well enough but I think that the flex drawer should be able to be made into a freezer not just "soft freeze" which is 23 degrees. Additionaly the auto open feature randomly opens the fridge without anyone around it, lastly the flow/speed of the water dispenser is PAINFULLY slow I have no idea how there no complaints about this!! Lastly, I think they could make the fridge shelves a little longer so that they could reach the door storage, otherwise there's just unused/wasted space.

Overall Excellent refrigerator Very happy with all its features

Have had this about 2 weeks. I LOVE it...cautiously! I'm so nervous about something breaking down but so far everything has been great including delivery and set up. The only issue I have had is staying connected to the family hub app. If you have teens just be ready bc they will figure ut how to game on there and you will have a group of 5 sitting around with all of their finger prints all over it. Might think about the AI bespoke washer dyer combo next! Will update if any problems occur.

This purchase has been a nightmare! We purchased a seemingly new Samsung refrigerator. It was an open box item from the outlet however it was marked as in excellent condition. After personally inspecting the unit everything looked to be in perfect condition. I was told by the salesman open box excellent items are typically like brand new. Once delivered the unit looked great however after a closer look the middle drawer would not open at all and the door hinges were both broken on both sides. I purchased the 5 year warranty so a technician came out to repair the doors and said the damage was unrepairable. I was told I had to go 45min back to the store and pick out another unit. I have gone an picked out 3 excellent rated refrigerators and each of them looked good at the store and had issues worse than the previous one. I would have just bought a new one if i wasnt under the impression they were like new. These so called excellent units are flat out broken. Ive had terrible interactions with customer service, and this has been an unbearable experience that has turned out to be a major waste of my time and money. Do not make the same mistake. I have been a loyal customer for years its unfortunate we had to go through this.

Excellent product so far. We have had it for a week and it has top notch features and it’s so fun to use. Very spacious and the smart features really are a game changer.

the refrigerator set up maximizes all space, has pitcher water as well as water dispenser, keeps track of all food in and out so you know when you need to hit the store without looking, two sizes of ice and can adjust rate if having people over to prevent running out of ice at parties, the sensor on fridge to auto open is very nice and will help the door last and comes with all of the state of the art tech so can leave notes, look up recipes, and much more that is above and beyond what I need and the price is great.

Absolutely love this fridge, not only does it have the water pitcher feature, but it also serves as TV, electronic recipe, juke box, family calendar/organizer and numerous other visual delights. For the future Samsung needs to put the screens on both doors!

Beautiful and Excellent fridge. The screen is really big and the fridge is very spacious. Overall good quality.

Amazing product, the logistics and delivery was perfect, we recommend bestbuy for this, the product is perfect

Omg! I am in love with my refrigerator! It's beautiful and spacious.

Excellent refrigerator. Very spacious and modern design.

Could not be happier with the purchase of the newest model of the Bespoke Refrigerator. Takes a little time and tech savvy to get all your different media accounts added. There are plenty of video how to’s and features included for you to research. This will be the center of attention in your kitchen and everyone that comes over just loves it. Only wish it worked with wyze app

Fridge with so much tech! Loving its functionality and big space

This refrigerator has all the bells and whistles. From the door automatically opening just by swiping your hand in front of the sensor great for when you have your hands full all the way to the astonishing 29cu.ft. For maximum room for food capacity . Easily accommodates, a family of eight. We love the recipe app and the kids love the drawing and coloring apps .

Wow this is an amazing refrigerator. Honestly, when I purchased the refrigerator I had no idea what it could do. I purchased strictly because of the great price during the Memorial Day sale. Even after I learned some of the features I no interest in using them but boy was I wrong. From seeing temperatures, who's at the door to YouTube recipes this refrigerator is amazing,

Has great features, fits the area well and has a large capacity for food items.

The process to purchase a new Samsung Smart Refrigerator was quick and painless. Delivered 2 days later and installed. It was a great experience and we love our new fridge! It's beautiful.

Very nice Fridge. Big screen, Very spacious and good looking.

Nice product although I couldn't log with my Samsung account and had to create a new one. It gives me an endless "accept terms and conditions" message.