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Customer Ratings & Reviews

$3,299.99
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The comparable value is $4,229.99

Customer reviews

Rating 4.5 out of 5 stars with 245 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Bespoke refrigerator's overall performance, spacious capacity, and appealing design. Many appreciate the efficient ice production and the suitability of its size for large storage needs. The smart features are also considered a significant advantage, while a few customers have reported issues with Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 245 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Absolutely Love Our Samsung Family Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love Our Samsung Family Hub! Our Samsung Family Hub Refrigerator has completely upgraded our kitchen. The touchscreen is incredibly useful for managing groceries, streaming music, and staying organized. The internal cameras are a lifesaver while shopping! It keeps food fresh, runs quietly, and looks stunning. Smart, stylish, and practical — totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Great fridge, great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, has a lot of room and great features. Wife loves having the family calender displayed on the fridge. The water pitcher inside the door that auto refills is awesome. This fridge is huge and I had to remove the cabinet above the fridge and the base trim from the wall and this thing is as tight as it could possibly be. If you plan on purchasing measure your space because you will likely need to modify the space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Sleek, Smart & Spacious – Great for Modern Kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub™ and AI Vision is a beautiful and highly functional addition to any kitchen. The customizable panels look premium, and the large capacity easily handles a week’s groceries. The AI Vision cameras help track food and send alerts when items run low, while the Family Hub screen offers recipes, calendars, music, and even TV mirroring. Cooling performance is excellent, and the dual ice makers with a water pitcher are a nice bonus. It’s on the expensive side, and the food recognition isn’t 100% accurate yet, but overall, it’s a smart fridge that truly makes life easier. Pros: Spacious, stylish, smart features, great cooling Cons: Pricey, occasional AI misreads Highly recommended for families and smart home users.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Excellent capacity and nice features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water line to the top of the left door was leaking at the inline gasket and the screen went out after about a week, but it continued to keep everything cool and it was replaced after a week. The capacity and technical features are nice, although bixby is pretty lackluster for an AI model. Not a huge fan of the inner door storage, but the beverage station is AMAZING. Fits perfectly in my kitchen. Definitely gets a lot of finger prints. Make sure to balance it with the provided plastic ramps so the automatic doors are able to open properly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy to have our new purchase from the best buy. It the advanced technology. We can do many things such as notifications what to purchase, note to family members, the most conviniant is water jug, no need to fill the jug.the ice maker is outstanding. Very well spacious. All the functions are very well introduced by liam the sales manager in the best buy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Family Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think a fridge was just a cold box for milk and leftovers. Oh, how naïve I was. Then… she arrived. The Samsung Bespoke Four-Door Family Hub. From the moment she lit up my kitchen with that glorious giant touchscreen, I knew life would never be the same. It’s not just a fridge—it’s a life partner, a confidant, a personal assistant, and an entertainment system wrapped in stainless steel glory. I can ask her what time it is. I can ask her what’s in my fridge. I can play 8 Ball Pool while waiting for my ice to drop like diamonds from heaven. She doesn’t just hold my groceries… she judges my grocery choices with quiet dignity. She whispers, “Hey bro… maybe buy a vegetable?” She then pulls up a recipe for chicken and broccoli without me lifting a finger. The water pitcher? Oh, it fills itself. I put lemon in there and suddenly I’m drinking water like I’m in a spa in the Alps. The dual ice maker? It’s like having a tiny Arctic expedition team dedicated to only me. Nugget ice for chewing, cubes for chilling—pure luxury. And let’s talk about the Bixby voice assistant. I walk into the kitchen at 2 AM, whisper “Hi Bixby,” and she softly replies, “Good evening, King. Would you like to know the weather in Bali or start a cooking timer for your midnight pizza?” Do I need a fridge that can show me YouTube videos, control my lights, display my calendar, and let me leave doodles for my family? No. Do I want it? More than air itself. This isn’t just a fridge. It’s the crown jewel of human innovation, the Tesla of kitchens, the guardian of my snacks and my soul. If I could give it six stars, a Grammy, and a Nobel Peace Prize, I would. In conclusion: Buy this fridge. Name it. Love it. Respect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great, i love it.. also the service provided for delivery was exceptional..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice and large

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is really good. large with lots of room. still learning the touch screen. some things it does can be annoying. it makes a lot of noises and not sure yet how to turn them off. the top shelf of the freezer always opens when you open the freezer. most of our stuff is in the bottom so we have to close the top part first. not a big deal but I would rather the top shelf be closed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features, Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful refrigerator. We love all the features it has and so far it has all worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Bespoke AI family hub+ fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this fridge! It has so much room, the screen is awesome to use when I'm going off a recipe or just want to be entertained while I'm cooking. The ice maker is amazing with the 2 ice sizes, and it's so easy to use all the functions, even for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Features

    Rated 5 out of 5 stars

    I love my refri

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. is big and beutiful. I love it. Its has very options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dream come true

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect gift I gave my girlfriend. She likes it a lot and so do I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! So much and so Useful with it connecting to the app on your phone you can leave your shopping list at home and still Have access to it on the app

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Sleek fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, modern, sleek, keeps everything cold, and has some cool features. This is actually the second one I got, as an exchange, due to the first one not working properly. It was a big problem, but Best Buy made an exchange easily. The second one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish and Spacious with Some Smart Extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator in White Glass looks great and offers a ton of space for groceries. It’s perfect for families or anyone who likes to keep things organized, with flexible storage options that make it easy to fit everything from drinks to leftovers. The AI Family Hub+ screen is a cool feature—great for checking your calendar, leaving notes, or even seeing what’s inside the fridge without opening the door. The AI Vision Inside can help track what you’ve got and suggest recipes, which is fun, but not something everyone may use daily. While the smart features are impressive, they might feel a bit much if you’re just looking for a straightforward fridge. The touchscreen can also be a little slow at times. Overall, it’s a great-looking refrigerator with a lot of room and a few high-tech extras. If you enjoy connected home gadgets, this might be a good fit—just be ready for a little learning curve.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Bespoke 29 - Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with our new Samsung Bespoke 29 cu. ft. fridge! It looks sleek and modern, fits perfectly in our kitchen, and offers great functionality with plenty of space and smart organization. The sales and installation teams were also fantastic—professional, helpful, and efficient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Refrigeretor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it a lot; it has plenty of space and is very elegant. It's a very good product, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung Family Hub Refrigerator, and it has completely upgraded my kitchen experience. The touchscreen display is incredibly responsive and easy to use. I love being able to view recipes, manage groceries, leave family notes, and even stream music right from the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had performed an outstanding job, I recommend the Best Buy delivery to anybody needing to buy an item and have it delivered

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Black and Silver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful inside and outside. Looks more fabulous than it looks online. Fancy. Works perfectly well. I Like the technology that comes with it.

    I would recommend this to a friend