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Customer Ratings & Reviews

$1,899.99
Save $800
The comparable value is $2,699.99

Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend

Customers are saying

Customers highly value the overall performance of the Bespoke 29 cu. ft. 4-Door French Door Refrigerator, with many expressing satisfaction with their purchase. The refrigerator's size and capacity are also appreciated, with customers finding it to be quite roomy. Additionally, the water filter receives positive feedback for providing clear and great-tasting water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung bespoke refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, one of the most powerful refrigerators I've ever had, also love the interior design, very roomy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek appearance! This is the best ice I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout for the family! Love having a flex drawer for the kids where they can reach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    it was amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was amazing it was amazingit was amazingit was amazingit was amazing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for loving your refrigerator, DuwanF. Should you need support, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Design, Water dispenser

    Rated 5 out of 5 stars

    Bespoke fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and highly functional. The finish is easy to clean, the water and ice dispenser delivers fresh, great-tasting water, and the interior is surprisingly spacious with flexible storage options. Highly recommend for anyone wanting a modern, low-maintenance fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge! It’s spacious and so much deeper than our previous one. It connects to wifi! It has a great beverage station!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy delivery, easy to use. Overally no issues and this is our second samsung fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great fridge! Love the extra space and the water filter inside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to accurately review the refrigerator yet, as it is not scheduled for delivery for a couple of more weeks, but the timeline to receive the certificate expires before delivery. So here goes…

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate the review of the refrigerator.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the order status. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    HAPPY / UNHAPPY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WANTED THE BEVERAGE CENTER THAT YOU COULD ACCESS FROM THE OUTSIDE HOWEVER THE BEST BUY GUY ORDERED THE INWARD BEVERAGE CENTER SO, I'M NOT PLEASED WITH THAT OVERALL SAMSUNG BESPOKE IS THE BEST

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with your feedback about your service experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Pros mentioned:
    Capacity, Water dispenser

    Rated 4 out of 5 stars

    Spacious, great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious. We love the two ways we can get water. Although it does leave a small shelf that almost nothing fits in. The middle drawer we programmed as a beverage center and fits A LOT of cans of drinks. Perfect for our gatherings! the Ice machine took 2 weeks to fill the bin from initial install. So we will keep an eye on that progress. But like that it came with an ice scoop and a slot to store it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I would buy it again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. The drawers on the bottom are much easier to use than a side-by-side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product I have purchased from Best Buy. Samsung Refrigerator have exceeded my expectations. Easy access for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase it is everything I wanted in my refrigerator..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box....Nope!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box Samsung bspoke, had service come by 3 times to repair icemaker. Will never purchase an open box anything again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cynthia, going through several service visits can change how a product feels overall, and we understand where you're coming from.

      We’d like to review this further and check your service history to see what support options may still be available. Please contact us through one of the channels below and include reference number 1152489531 to help move things along.

      Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      Facebook Messenger: https://m.me/samsungsupport
      X: https://x.com/messages/compose?recipient%20id=18768513
      Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Thank you for taking the time to share your feedback.

      Khristine
      Samsung Care Samsung