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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,000 reviews
  • Pros mentioned:
    Beverage center, Ice production

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage center and deli drawer. Also like the small ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it’s everything I wanted. I love the beverage center and produce drawer

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome, plenty of upgrades to make life easier. Don’t worry about the mix reviews, you can never make everyone happy. Samsung makes great products. Fridge has tons of space, the water jug is the best feature. Super sleek, ice maker makes tons of ice(took a day before it started pumping ice out). Had a 10 year old LG break and wanted something different. Came in to buy the one with the screen but then saw this and all the nice upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome Freezer / Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator, Plenty of Freezer Space, and Middle Drawer is great for Deli Meats, Cheese, and Snacks for your kid to grab a quick healthy snack. The beverage center overall we love the concept however the infuser where you add fruit or something to is an acquired taste. We use that as a pitcher for serving water instead. Overall a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator due to great experience with our previous Samsung refrigerator. I wasn’t sure how beneficial the beverage center would be, but it was a great added feature. The whole family loves it! Only thing to watch is the pinch point potential if trying to open the middle drawer and french doors at the same time. It’s looks great without the handles!

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 1 out of 5 stars

    Another Samsung Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another terrible product from Samsung. With Ice making issues in our last Samsung refrigerator why we attempted to buy another Samsung proved to be a stupid decision. This refrigerator has constant frost build up in freezer.. 70 days old and ice maker is not working. This is a bad product and also a bad design . Can’t really adjust shelves to maximize refrig space. It is awful! Choose another brand!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ArthurH,

      We understand the frustration of dealing with a refrigerator with frost build up in the freezer and a non-working ice maker. We're here to help.

      Here is a link to the steps for troubleshooting when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148320159) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. There is a lot of room in it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung refrigerator exceeds expectations with its impressive specifications, abundant storage space, and a standout feature – the amazing beverage center. It's a perfect blend of innovation and practicality, making it a top-notch choice for those who value both functionality and style in their kitchen appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Beautiful and luxuries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the icecubes come out they are so cool they have two different ice size so awesome. As well as the beverage center comes super in handy for drinks i want to get on the go the pitcher is also a perfect way to keep drinking cold water. Im so inlove with my new fridge its now been a couple weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very large. Works f Perfectly for what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Lots of space. Great water and ice dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice item We like it very much. have a lot of storage place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge. It is doing a great job, We do not have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best fridge we've ever owned!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water and ice features on this refrigerator were really thought through. There is a lot more ice than in the in-the-door ice storage, and the water pitcher is literally always full. The refrigerator is beautiful, but we have not received the panels, since we're in Hawaii and some things are just on island time lol. So far, we are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Maximum Accessibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has amazingly perfect organization for maximum accessibility! Everything is visible and nicely designed. We love this beautiful, smart, convenient refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of room, great design. Love to two ice makers.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Greater use than my larger, older fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way we can organize this fridge vs. the larger LG we had before with four doors. It’s easier to clean and more dependable. Trying to be healthier, it’s great we can separate the chiller and have the water container for those times my family and I drink more water or add tea or some flavor to the internal water jug.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT REFRIGERATOR

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT. MY SISTER BOUGHT ONE AND HAS HAD IT FOR 3 YEARS SO I ENDED UP BUYING ONE TOO AND LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and amazing refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this refrigerator. Spacious inside, love the beverage system, super easy to clean spills, crispers keep food in good shape, and love the second drawer. Very spacious and so far we love it. The freezer is also very specious and everyone loves the two different ice cubes, a great fit for our family

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It looks good with the clean front due to the hidden water fill and absence of door handles. Its only 4 stars because it doesn’t appear to be making enough ice. The freezer is turned all the way down and its been about 2.5 days without using ice which has only amounted to about 130 cubes. I’m currently awaiting a Samsung Rep to hopefully resolve this issue. If it can be fixed it will be 5 stars.

    I would recommend this to a friend