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Customer Ratings & Reviews

$2,299.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,000 reviews
  • Rated 5 out of 5 stars

    Ergonomics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of the refrigerators I viewed I liked this one the best. It is taking a little time to get used to the new ergonomics of this refrigerator. Some of the shelves are a little to narrow, but I will work through that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the refrigerator. It seems to be performing well. I think the icemaker takes up a bit too much room though. Overall a good purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and elegant. Love the water pitcher and the ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Customizable Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerators! Fiancé and I bought a new house, so of course we have to buy new appliances. Bespoke fridge is probably one of my favorite fridges out there. Customizable panels to go with your style and the beverage center is another plus!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great, spacious fridge with a nice middle drawer for veggies. The drawer is also great for easy access to snacks for little ones that can’t reach into the fridge. My only complaints are the water filter is awkward and when I changed mine, it leaks for a bit then stops and the ice maker. The ice maker is located in the freezer drawer which needs to be pulled open to access. There’s a weird cover over it and another drawer for the scoop. It’s cumbersome and silly. I’d prefer it be located in the beverage center, which is great by the way. The only odd thing about the beverage center is that the water isn’t cooled except in the pitcher (which is limited). Great fridge with customizable doors. It connects to an app so you know if the doors are left open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are glad to receive your honest feedback about the design of the Samsung refrigerator. Let us help you with the water filter.

      Please see the link below about the steps to properly install the water filter. Kindly watch the video and click the embedded words inside the article.
      https://www.samsung.com/us/support/answer/ANS00060149/

      In addition to the link above, you can check the link below if the refrigerator's water filter is leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146600666, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the features of this appliance. Larger than expected. One door is constantly trying to swing closed, but then does not close all the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and Functional fridge, it’s a spectacular refrigerator. My only complaint is that there are no controls (temp, ice maker, etc) on the fridge itself. Everything has to be controlled through the app and the WiFi network.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Super frig!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New frig has great beverage center & nice choice of ice. Middle drawer keeps cheese & lunch meats organized.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and elegant. Looks amazing in our new kitchen. Samsung finay fixed their ice maker and works perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient, i needed a lot of time making my mind up customer service gave me all the time i needed. Customer service gave me all the things i ask for, and then i changed my mind, i needed more time, buying a bespoke refrigerator , Thank you for your time and patience and kindness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it has so much space and the middle drawer is great for storing fridge snacks! One of my favorite parts is the smaller ice cubes it makes and that there are two different sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It’s aesthetic practical the space is amazing. And the best it’s silent not nice at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite refrigerator ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was frustrated because the owners manual didn’t have a diagram of how the shelves should be set up inside the refrigerator. Then I went to YouTube and found some great 3rd party info. Now that I have the refrigerator set up the way I want it, I absolutely love it! It’s so nice to have two different sizes of ice cubes and I love the filtered water and filtered water carafe. This refrigerator has been a positive game changer for my family!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i like all the design on it except icemaker cover in freezer doesnt work right supposed to open and vlose with the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is extremely happy with this refrigerator. It is very spacious. The design and storage of the ice is top notch. The water filters are reasonably priced compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite items in my house now, I would highly recommend this item to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! So much room for organizing all your items.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this fridge. The dual ice maker is absolutely our favorite. The beverage center and third door drawer are tied for our second favorite thing about this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks and haven’t had an issue. I’ve doesn’t run out in a large house.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Bespoke great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage system in the door. Great ice two types at the same time! Love the ability to organize without having a big ice machine in the way.

    I would recommend this to a friend