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Customer Ratings & Reviews

$2,299.99
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Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,000 reviews
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at outlet store as open box. Just a couple minor dents and scratches. But great thing about the Bespoke fridges can order new panels. Fridge is huge. Love the 2 styles of ice. The bites really cool down drink fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of Samsung refrigerators due to ice maker issues with my last refrigerator. They appear to have solved this issue by putting the ice maker in the freezer and offering two types of ice. So far it has performed as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter Depth Fride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has plenty of cool features; very user friendly. Beat Buy made my whole experience of buying appliances a Great One

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , love the design and sleek look. Love the 2 kinds of ice !!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    A Quality Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. We love the beverage door and the automatic fill water pitcher. Freezer drawer holds a lot. The ice maker provides 2 types of ice cubes very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    CherylG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and sleek design. Love the two different ice size and the water container.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator, love the no handle Anna the dual types of ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It feels roomier than any of the other fridges I have had. The middle drawer is perfect to store the sodas cheese or basically anything lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worked for 4 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this refrigerator. It had every feature that i was looking for. I loved it while it worked. Then, after only having it for 4 months the freezer started to lose functionality. My meat was thawing. The ice cream was melting and refreezing. Ice maker was not cold enough to produce ice. I had it connected to the "Smart things" app. I could see the temperature that wanted to set it to, but it was not showing the actual temperature. I should've been alerted. After having Samsung Care come out 2 times, they discovered a freon leak. Could not be fixed. I'm so disappointed. Now, reading that others also have problems with this model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Best Buy Pros!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was amazining. Performing well above expectations. the price was about $400.00 less that we could find elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a fantastic purchase. There is an immense amount of storage, and well laid out organizational setup.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. Plenty of space for everything. The beverage center makes it easy to grab a drink of your choice. Best Buy team provided outstanding customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, the size is nice and extra drawer is awesome. The only con would be that the "nugget ice" was being promoted as similar to "Chick fila ice, which it is NOT. It is only smaller ice cubes not the flaky crunchy type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love the fridge has plenty of space and I love the middle drawer because I use that for the kids juices and snacks

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! No issues in the first month. Love the beverage center and the size of the freezer. Build quality seems high.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Fridge and Freezer, Flex Zone-not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big and beautiful. Love the varying options for opening the doors and the bottom freezer drawer. The flex zone, even though it is set at 0 degrees F, does not freeze much of any liquid to a solid form. That is disappointing. Other wise we like the fridge well enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shelly,


      Thank you for reaching out and loving the fridge. I understand you're concerned because it doesn't freeze; this is not the experience we want you to have.

      To help you with this, I am providing these links below to guide you on the issue.

      Kindly click this link for some Troubleshooting steps to help you with your concern:
      https://www.samsung.com/us/support/troubleshooting/TSG01001029/

      What to do if your refrigerator is not cooling:
      https://www.youtube.com/watch?v=ogwmuhLH4G4

      Should you need assistance, you may reach us via the following for immediate support:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144799863

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Only had it installed into even 2 weeks ago. Everything works well and have had many complements. We love it install crew were great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of storage space. Good upgrade to our old Frigidaire.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best refrigerator ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I’ve ever owned and I’ve had a subzero… I love the beverage center the icemaker I love that there’s no handles. Just a beautiful refrigerator. Nice and cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new sumsang!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it out of necessity. I love the flex drawer but the shelving for me does not allow for optimal storage. My previous Samsung was really good in terms of being organized. If i had time i would have shopped a little longer.

    I would recommend this to a friend