Customer Ratings & Reviews
- Model:
- RF29BB86004MAA
- SKU:
- 6493525
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space in this refrigerator the feature of the water being inside is also nice. You also get two sizes of ice. Would definitely recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Extra part not needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator, only thing is they made me buy the hose connection and didn’t need it. Can I return it?
I would recommend this to a friend Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best gift ever I ever received, it’s so beautiful fancy and bigger.
I would recommend this to a friendRefrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator so much, lots of room inside as well as in the freezer
I would recommend this to a friendGreat choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the market for a new refrigerator for awhile. Our old one was over 20 years old and on its last legs. After some research we decided on this one. GREAT CHOICE FOR US. The easy access door for common item is a time saver.
I would recommend this to a friend- Pros mentioned:Beverage center
In love with this Frig!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this frig. Water in door is so convenient!!
I would recommend this to a friend - Pros mentioned:Overall performance
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. East install with Best Buy install team. Install team was on/time, courteous, efficient and cleaned up nicely.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues and works great. The beverage center is definitely a convenient feature.
I would recommend this to a friend New fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the size and it’s beautiful everything is organized
I would recommend this to a friendExpert refrigerator reviewer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. The automatic refill is the best thing ever.
I would recommend this to a friend- Pros mentioned:Design
Drinks Not Cold Enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason for 4-stars is the fridge will not allow you to lower the temperature below 34 degrees. I do not know if that is an energy-efficient thing or if my wife and I like our milk and drinks too dang cold. Otherwise, great looking and stylish fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. It is our first Samsung. We love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Sleek Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge looks very nice has worked great 1 year in
I would recommend this to a friend FRIDGE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought my we would love this refrigerator, and we do, just not this one that arrived all scratched up in places that would be absolutely visible. However, Best Buy made good and provided us with an alternate fridge which we are very happy with. WAY TO GO BEST BUY!!! PLEASE NOTE: the scores underneath are for the replacement refrigerator:-)
I would recommend this to a friendSatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clean lines and space arrangement inside. It fit my space nicely and delivery was efficiently done.
I would recommend this to a friendDon’t buy a Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren’t going to buy a Samsung fridge to replace our previous Samsung because we had the notorious freezer problem with that one—and it’s why we needed a replacement. But the salesman said they had been redesigned and fixed that issue. This fridge was nice and had everything we wanted and since it was supposedly improved, we bought it. Almost 3 months to the day that it was delivered it died. And it died the day of my dad’s open-heart surgery. We had just stocked up because my dad was coming to my house to recuperate post-op. Before surgery, he brought his perishables so they wouldn’t rot in his fridge. This was on 8/22. First thing the next morning, I called BestBuy because I had their Total Protection Plan. Unfortunately, they said it was under manufacture’s warranty so I had to call Samsung. Samsung had me repeat many of the troubleshooting tasks I had already done and finally put in a ticket for repair around 3 pm on Friday, 8/23, with the promise that I would hear from repair services within 24 to 48 hours. We limped through the weekend with a cooler and a dorm fridge (thank goodness we had it) but never heard from a repairer. I tried calling the repair company on Monday but couldn’t get an answer. Looked up their local address only to discover they operated out of a local storage company’s storage unit! Fed up, I angrily tweeted at Samsung and BestBuy. I heard from Best Buy within 30 minutes. (That’s amazing because I’m nobody on Twitter and have few followers.) Samsung took a couple of hours to reach out to me, only to say that I’d hear from a repair company soon. They promised to come out on Thursday (a week after the fridge died). We agreed to that and when the (really nice) repairer came out, he quickly discovered the issue involved super-expensive parts that Samsung doesn’t allow them to keep in stock. As a result, we would have to wait 3-5 days for repair. This was on 8/29 before the holiday weekend. BestBuy had said there were options so I followed up to see what they were at that point. They agreed to replace our fridge with a comparable one for free with the caveat that if I picked a more expensive one, I might have to pay the difference. The best news was that it didn’t need to be a Samsung. The one I picked that was closest in features and size but it cost several hundred dollars more. BestBuy covered the difference to make up for the inconvenience and lost groceries. Samsung called last Friday and said they will fix my fridge next week on 9/10. I was so happy to tell them I’ll NEVER buy a Samsung fridge again. And I’m so grateful to BestBuy for making this right. That’s some great service recovery right there. My new LG fridge should be here today (9/5) and I’m so excited. Thanks BestBuy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Andrea M,
We appreciate you sharing your sentiments about the overall experience you had with your Samsung refrigerator. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. It's everything we need ❤️ ♥️. Our kids now want to purchase one just like this and get rid of their 3600 refrigerator.
I would recommend this to a friend - Pros mentioned:Capacity
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator. Love it. Roomy and easy access. Beautiful!
I would recommend this to a friend - Pros mentioned:Design
Samsung Bespoke/counter depth/white glass panels
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, modern and functional. A statement piece.
I would recommend this to a friend - Pros mentioned:Beverage center
Fabulous Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the beverage center and the middle drawer option to be part of the fridge or freezer. Very happy with the refrigerator.
I would recommend this to a friend