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Customer Ratings & Reviews

$2,199.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,994 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice quality and very spacious. It has two different types of ice and it has its own water filter.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great Samsung Refridgerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. There is so much space and so many storage options. Love the ice maker and water station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! Has a lot of space and love the water pitcher feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so much! Best purchase I have made at Best Buy! 100% recommend!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love Hate relationship

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridg ive never had anything like it. Its the first time im able to purchase something so nice. But i have a hard time from Best Buy with the delivery three times. Now that i have it its not working properly now im waitin a technician to come out to look at it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy! The beverage center provides water mutliple ways and the ice tray also does the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a lot of ice production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't make ice in abundance. Wish the installers would have evened out the doors. (I wasn't;t there for delivery)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it lots of space Very nice looking High quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! So happy we finally purchased it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge cools up real quick and the self filling water jug helps a lot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entire family loves it. Very nice appearance and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung BESPOKE Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous appliance! We love the beverage center and both ice options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like the item. It was completely different from the previous, however, I have gotten use to this one and satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this my fridge, it’s Spacious and beautiful, love at first sight

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this purchase! Love all the space. Being able to change the outside is a great bonus

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator although very nice it is not fingerprint resistant and the filter is really hard to change not as easy at it looks! With Samsung I would recommend getting extended warranty! My daughter has the same one and is having problems with the filter too! Wouldn’t recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IngridG,

      We understand how you feel about your refrigerator and the process of changing the water filter. We're here to help.

      We have shared a video link below that we suggest watching from 2:04 to 2:33 for tips on cleaning the exterior of your fridge to prevent leaving fingerprint marks.

      How to clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      Additionally, below is a link with instructions to help when changing the water filter on your refrigerator. Please check the embedded words and watch the video for more details.

      How to replace the water filter in a Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS10005090/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150676745) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water-refill pitcher inside and two different size ice cubes and all the space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service & Good Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung products and the godd Service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek look & and all the features. Finger print resistent & it has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jonathan milligan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i had a great buying experience. Everyone was very helpful.

    I would recommend this to a friend