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Customer Ratings & Reviews

$2,199.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,994 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space and easy to open and operate. I love the make

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it perfect fridge. My family is very happy with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room but only drawback is it doesn't make a lot of ice. My Whirlpool was better at making ice. But all in all I am extremely happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Perfect for a big family . A lot space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot except the water pitcher does not automatically refill its self. Will have to contact Samsung for help. Best Buy not able to assist.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Another Samsung Dud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another terrible product from Samsung. With Ice making issues in our last Samsung refrigerator why we attempted to buy another Samsung proved to be a stupid decision. This refrigerator has constant frost build up in freezer.. 70 days old and ice maker is not working. This is a bad product and also a bad design . Can’t really adjust shelves to maximize refrig space. It is awful! Choose another brand!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ArthurH,

      We understand the frustration of dealing with a refrigerator with frost build up in the freezer and a non-working ice maker. We're here to help.

      Here is a link to the steps for troubleshooting when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Here are the resources to help with the ice maker that is not functioning correctly. Select the same experience you're having with the ice maker from the list to troubleshoot it on the first link; check the hyperlinks attached for other helpful tips. You may also watch the full video of the second link.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      Lastly, the video link below has information about maintaining the ice maker, which we recommend checking, too. You may watch the entirety of the video.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148320159) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome and stylish refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Lots of space and great storage areas throughout. Also the drink center is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition very helpful employees very nice product

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how roomy it is the sleek design over all a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feeling happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of now I didn’t face any problems , service is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Nice fridge! Love the activity door over the drinking water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy With Samsung Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has met all our needs. Thank you! The service in the store and us choosing this product was a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator checks all the boxes that I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best purchases I've ever made in my life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sales person excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, love it. Very spacious & useful. Me & kids love it really looks great in the space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor service repair.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very upset with your repair service. I bought this item on January 16,2023, and have been trying to get the left door repaired. Everytime I have an appointment it gets canceled. I have black and blues on my back were the door keeps hitting me, because it will not stay open. They told me some one will call be back, well so far no one has called!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Nice Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice fr. With great futures and it have a larg space to accommodate almost everything. I will highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge so much. The auto fill pitcher is the greatest feature. The ice maker is amazing and so convenient.

    I would recommend this to a friend