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Customer Ratings & Reviews

$2,199.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,995 reviews
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a really nice frig just door prevented me from being able to work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement of refrigerator’s 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems, we got our refrigerator and we were so disappointed it didn’t fit, our salesmen didn’t tell us about having zero door, so unfortunately it didn’t work. So we waited almost another month for them to bring us another refrigerator and of course it really was not the or I wanted but it was a zero door so I said ok. Well that was a quiet’ a mess the right had side of the door was off so now we are waiting for another refrigerator hopefully 3 will be the lucky number! and I have paid 1200.00 hundred dollars on my account I think you should take some money off my acct I feel this is ridiculous!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke refrig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We really like the in door water pitcher. very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Samsung refrigerator so far and price is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge lots of room!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Only issue is not being able to figure out the water container to fill up to pour your water it isn’t working since I bought it. Any suggestions??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love out new fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. The space. The ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent refrigerator, with large enough capacity for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and fancy. Pricy but worth my money. Extra large storage for the freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had to replace a different Samsung fridge. Love the extra fridge space with having the ice maker in the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator at a good price. There is plenty of space as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Absolutely love this fridge. It Has so much space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bottom freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually do reviews so I'll be brief. I like everything about this refrigerator except the pitcher and the bottom freezer. The pitcher is nice to have and I like how it refills itself but the lid slides off while pouring so I have to hold it. A new one would cost $206. Not willing to pay that much for a pitcher. The problem is the freezer. I called for service and had the rollers replaced 2 times already and still having problems opening and closing the bottom freezer door. I should not have to pull and push so hard to open and close. I cannot upload a video! Also, the freezer gets really frosty and the ice cubes are not as nice as the photos shown.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand how you feel about your overall experience with the refrigerator. Let us help.

      Here is a link to troubleshooting steps when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      You may also refer to the unit's user manual for other solutions when the fridge/freezer is overcooling. Turn to page 68.
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      For further assistance with the freezer door, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147406681) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Unexpected surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A lot more capacity than what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size it fits everything. Built in water pitcher is phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great appliance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my fridge. Loving it so far. Samsung does not disappoint me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this refrigerator immensely. Well arranged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service is sub par

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The production was /is great. Quality is excellent. My complaint is with the delivery and set-up. There seems to be miscommunication between the salesman and the delivery team. Eventually I was able to negotiate a resolution. ( $$$$)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buying experience can’t wait to install in our new home

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, love the color but have not seen it in my house yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bespoke by samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful addition to any home! Spacious, just perfect

    I would recommend this to a friend