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Customer Ratings & Reviews

$2,299.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,000 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this long but so far I am in love with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Bespoke fridge. Modern, spacious, beautiful. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it was above my expectation 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge lots of room!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Only issue is not being able to figure out the water container to fill up to pour your water it isn’t working since I bought it. Any suggestions??

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love Clean Look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better then the traditional fridge I had. Lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery service is sub par

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The production was /is great. Quality is excellent. My complaint is with the delivery and set-up. There seems to be miscommunication between the salesman and the delivery team. Eventually I was able to negotiate a resolution. ( $$$$)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bottom freezer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually do reviews so I'll be brief. I like everything about this refrigerator except the pitcher and the bottom freezer. The pitcher is nice to have and I like how it refills itself but the lid slides off while pouring so I have to hold it. A new one would cost $206. Not willing to pay that much for a pitcher. The problem is the freezer. I called for service and had the rollers replaced 2 times already and still having problems opening and closing the bottom freezer door. I should not have to pull and push so hard to open and close. I cannot upload a video! Also, the freezer gets really frosty and the ice cubes are not as nice as the photos shown.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand how you feel about your overall experience with the refrigerator. Let us help.

      Here is a link to troubleshooting steps when frost forms in the freezer.

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      You may also refer to the unit's user manual for other solutions when the fridge/freezer is overcooling. Turn to page 68.
      https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf

      For further assistance with the freezer door, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147406681) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the model and design. The panels make an attractive look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big and well built, has a lot of space and storage for food

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement of refrigerator’s 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having problems, we got our refrigerator and we were so disappointed it didn’t fit, our salesmen didn’t tell us about having zero door, so unfortunately it didn’t work. So we waited almost another month for them to bring us another refrigerator and of course it really was not the or I wanted but it was a zero door so I said ok. Well that was a quiet’ a mess the right had side of the door was off so now we are waiting for another refrigerator hopefully 3 will be the lucky number! and I have paid 1200.00 hundred dollars on my account I think you should take some money off my acct I feel this is ridiculous!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Boosting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very convenience and organized good temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful features and looks great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the features. I was not really interested in an auto fill pitcher but now I love it. Fill the coffee pot and glasses easily and still has bottle fill as well. The center drawer is very useful and versatile. So far so good! I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so in love with this fridge! The refrigerator is Outstanding. Ive had many refrigerators in my life. This is my favorite. Its huge inside. Loads of ice. And freezer space is plenty big for any Family.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    So chilly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food cold, makes ice, and has a water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not disappoint. I've had so many compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quick with no hassle and respectful of property during delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrive with dents in the side. Otherwise it looks great and like the Bespoke features. Delivery and setup was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and the beverage center is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, not to big, not small, easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The beverage center is everyone’s favorite part.

    I would recommend this to a friend