Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$2,199.99
Save $860
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,995 reviews
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only have had it for a couple of weeks. Not much freezer space since the ice trays take up half of the top drawer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brightness when i ooen tge doors. I can see easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and very functional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the layout and the drink door with water pitcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a stylish refrigerator, definitely a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Brings in very neat look to our kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of open door width.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this fridge. Evidently they’re making refrigerator door hinges differently now and these doors open outside the sides of the fridge. I triple measured but what I didn’t account for was that doors now hinge out. Every fridge I’ve owned in the last 30 years evidently is what they now call a “zero-clearance “ fridge meaning the hinge point is inset from the side of the fridge. I didn’t ask for them to be that way they just always were. I know there were always some doors that hinged out but they were typically the single door variety and you could adjust the side it opened on to make up for it. On the double door fridges I’ve had the doors never stuck out this much. Now, if you look for zero clearance doors there are only a handful of models and they usually don’t have the latest features. This seems to be a shift in the general design of modern refrigerators. Short of taking down a wall or tearing out cabinets, I am resigned to having to buy smaller refrigerators or zero-clearance models. Measure with the doors open.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi David,

      Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    New Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the middle drawer and having the auto fill pitcher is a huge time saver and very convenient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice fridge but gets to looking crowded and sloppy with just a few groceries. Love the automatic filling water

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Sharing your observation regarding the fridge space matters. Allow us to help.

      We recommend checking this guide for tips and tricks on organizing and maximizing your fridge space. Please click on every option available. Kindly click on the embedded word.

      Tips for an organized Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150325891) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely LOVE this refrigerator. The drawer makes organizing much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful fridge. I loved the depth of this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new fridge!!! The auto fill pitcher is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice product easy installation and instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator , I love the bells and whistles. I have been wanting a refrigerator just like this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer Services

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Frig.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but not sure if making ice fast enough. Love the 2nd drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, contemporary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features. Especially ice bites is a cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Product value

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality product in a reasonable price. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawer is perfect as a soda and misc drinks holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice can't wait to assorted color door panels, fingerprint resistant is a great plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service TJ was awesome explaining the features

    I would recommend this to a friend