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Customer Ratings & Reviews

$2,299.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,000 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a dent in the side Best Buy worked well with us to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Love the beverage center and the ice with the fancy scooper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Incomplete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine. We are still waiting for the panel’s to arrive

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on the status of your panel.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Even better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and more spacious than we realized. Cools down fast and stays colder than our previous whirlpool. The two different ice sizes are appreciated and we like that it can store a lot more ice than other refrigerators.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks nice, but beyond that there hasn’t been much to be excited about. The fridge arrived damaged. All the panels were dented. I do like the water pitcher feature, but the ice maker doesn’t make much ice. It’s enough to fill two cups and that’s about it. The functionality of the inside space is just ok. They put too many shelves on the doors the space between them is so narrow you can’t fit anything f in them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your purchase of the fridge, Uricka! We wish to help you in the best way possible with your refrigerator.

      To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.

      Ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      What to check when there is no ice or not enough ice from the ice maker or dispenser:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Ice maker is not working properly:
      https://www.youtube.com/watch?v=rArwTN_yhCc

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for a better refrigerator just love the water container

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and beautiful refrigerator, loved the interior space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best company ever! Love the sales man and total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY REFRIGERATOR -VERY SPACIOUS AND WHAT CAN I SAY-I LOVE EVERYTHING ABOUT IT.....MY FAMILY AS WELL LOVES IT.....LOVE THAT IT DOESN'T HAVE ANY HANDLES...I WOULD ALWAYS BE CLEANING THE HANDLES ON MY OLD REFRIGERATOR....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung bespoke is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Looks great and love the functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful but not practical.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Ice dispenser is messy. Fridge lower drawer is the width of the fridge, so you have to open both doors to access the drawer. On-off switch for ice maker is on the side of the ice holder on the door, so you need to remove the bucket to turn on and off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Micasio.

      Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!! The layout was very well thought out. It’s perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good combo, we bought bespoke bundle refigerator+washer+dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Lowe's Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.

      Have a great day.

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Love the layout and all of the functions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dent on front door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right door arrived with a small dent and need to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided while in store to get the order placed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for the first two years. Then deli drawer broke and icemaker broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great value amazing price Outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally delivered and installed; a job very well done.

    I would recommend this to a friend