Customer Ratings & Reviews
- Model:
- RF29BB86004MAA
- |
- SKU:
- 6493525
Customer reviews
Rating 4.7 out of 5 stars with 2000 reviews
(2,000 customer reviews)Rating by feature
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a dent in the side Best Buy worked well with us to make it right
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fancy fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Love the beverage center and the ice with the fancy scooper.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Incomplete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fine. We are still waiting for the panel’s to arrive
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to follow up on the status of your panel.
Have a great day.
-John
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Even better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and more spacious than we realized. Cools down fast and stays colder than our previous whirlpool. The two different ice sizes are appreciated and we like that it can store a lot more ice than other refrigerators.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The looks nice, but beyond that there hasn’t been much to be excited about. The fridge arrived damaged. All the panels were dented. I do like the water pitcher feature, but the ice maker doesn’t make much ice. It’s enough to fill two cups and that’s about it. The functionality of the inside space is just ok. They put too many shelves on the doors the space between them is so narrow you can’t fit anything f in them.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your purchase of the fridge, Uricka! We wish to help you in the best way possible with your refrigerator.
To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. You'll also need to ensure your fridge is leveled and keep the doors closed when using the dispenser. Learn more from these details.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ask for a better refrigerator just love the water container
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
LG refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and beautiful refrigerator, loved the interior space
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best company ever! Love the sales man and total tech.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
MY REFRIGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY REFRIGERATOR -VERY SPACIOUS AND WHAT CAN I SAY-I LOVE EVERYTHING ABOUT IT.....MY FAMILY AS WELL LOVES IT.....LOVE THAT IT DOESN'T HAVE ANY HANDLES...I WOULD ALWAYS BE CLEANING THE HANDLES ON MY OLD REFRIGERATOR....
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung bespoke is great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Looks great and love the functionality
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friendRated 3 out of 5 stars
Beautiful but not practical.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Ice dispenser is messy. Fridge lower drawer is the width of the fridge, so you have to open both doors to access the drawer. On-off switch for ice maker is on the side of the ice holder on the door, so you need to remove the bucket to turn on and off.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Micasio.
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Camille
Rated 5 out of 5 stars
Perfect!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!!! The layout was very well thought out. It’s perfect!!
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good combo, we bought bespoke bundle refigerator+washer+dryer
I would recommend this to a friendRated 1 out of 5 stars
Poor customer Services
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extreme poor delivery services. Sergio with case # 367967 They were violate our privacy by take picture and share without our consent. Moreover, he sent the delivery guys away with our refrig. while I was still talking to him. The contract support to move the old refrig and put the new one in. The delivery guys told me they are to do all those in 15 minutes. I am considering return to whole purchase for their third party poor customer services. ake picture of property our
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - White Glass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Lowe's Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with Lowe's customer service department at P. (800) 445-6937 H. 8:30 a.m. – 7 p.m. (ET), 7 days a week. They can answer your questions or transfer you to your local store to answer your concerns.
Have a great day.
^Joshua
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Love the layout and all of the functions!
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Dent on front door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right door arrived with a small dent and need to be fixed
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service provided while in store to get the order placed
This review is from Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready
I would recommend this to a friendRated 3 out of 5 stars
Good for a couple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the first two years. Then deli drawer broke and icemaker broke.
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Gibson, we understand the frustration with your deli drawer and ice maker. We would like to speak with you directly to gather more information about your deli drawer and ice maker and provide better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150530071) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Thank you Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product great value amazing price Outstanding service
This review is from Samsung - 36 in. Wide BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally delivered and installed; a job very well done.
I would recommend this to a friend





















