Customer Ratings & Reviews
- Model:
- RF29BB86004MAA
- SKU:
- 6493525
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.
This summary was generated by AI based on customer reviews.
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. enjoy the different ice cube options
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is wonderful. I love the water pitcher.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Husband loves the pitcher in the door.
I would recommend this to a friendDual zone is pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great I love it can’t wait to change to color panels
I would recommend this to a friend❤️
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the unique features of this refrigerator!!
I would recommend this to a friendWorst Customer Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy’s customer service is the worst I have ever experienced. Claire, Joel, and the rest of the team are horrible. The supervisors are incompetent and they just blatantly lie. I will never purchase anything from this place again. Considering the amount of money I spend at this place you would think that customer loyalty would matter. But I guess not. You just lost a loyal customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Orlando
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve maker is too small and don’t make enough ice water dispenser
I would recommend this to a friendAppliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our purchase and customer service
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ice on door, but 2 sizes of cubes is kinda cool.
No, I would not recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water and ice just wish that the shelves go go a little higher
I would recommend this to a friend- Pros mentioned:Overall performance
No regret if you buy it, totally worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,
I would recommend this to a friend my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge is really nice the only thing is the ice maker does not make a lot of ice quickly.
I would recommend this to a friendFridge review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Only thing I noticed after it was delivered is a ding on the freezer drawer.
I would recommend this to a friendTemperature Differences
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has different temperature zones as I put a thermometer where my milk spoiled two times. The reading on the thermometer was at 50 degrees when the setting was set to 37 degrees automatically.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide our customers with the utmost convenience at its best, Vicky. Let's get your fridge's cooling temperature corrected!
Items with a lot of moisture can freeze in the refrigerator, mainly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator. Learn more from these details.
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
You may also watch our youtube video about "My Samsung refrigerator is too cold":
https://www.youtube.com/watch?v=40o6rKjU9UM
I have shared the model's user manual for the recommended setting for the fridge and freezer. Turn to pages 37-39 for your reference:
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
Since the display on your fridge is an average of the ambient temperature of the entire compartment, check out this link about "What temperature should I set my Samsung refrigerator to" and scroll under "Check the temperature with a thermometer" for further information:
https://www.samsung.com/us/support/answer/ANS00080450/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145380449, to help our team pull up your information.
Have a great day!
^Chrystel
Better Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better deal at Best Buy. Really worth for the purchase.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing but the geek squad let my fridge stand there for 3 days and my food spoiled.
I would recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give a 0 if possible. Haven't even reached 2 years and both the freezer and refrigerator stopped cooling. 2.5 weeks later a Samsung tech from Cone Appliance comes out and "fixes" it. Refrigerator works for a couple of weeks, freezer never fully freezes and now both have stopped cooling altogether again. Within a month I have had to throw out hundreds of dollars of food twice. Will never buy a Samsung refrigerator again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Richard, we understand the significance of a working refrigerator in your household. Let us help you out.
Please refer to the resources below to rectify your fridge's cooling concerns. Please click the link and hyperlinks and watch the embedded video for tips.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshoot/TSG10003479/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151312818 in your message so our team can locate your information.
Have a great day.
-John
- Pros mentioned:Capacity
Great fridge, lots of storage space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has so much room from top to bottom. The soft serve drawer is amazing and I love the infuser pitcher that auto fills so you have a quick way to get more water.
I would recommend this to a friend Delay delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting time was more than the first agreement date, and since the pick up date has been changed twice already
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you're going through with your fridge's delivery schedule. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this transaction, and address any other issues you may have.
Have a great day.
-John
great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge very much. the only down side is the ice does not fill all the way.
I would recommend this to a friend