Customer Ratings & Reviews
- Model:
- RF29BB86004MAA
- SKU:
- 6493525
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.
This summary was generated by AI based on customer reviews.
Faulty filter system. They won’t help and know it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems with this refrigerator from day one! I’ve had to have the filter compartment serviced every 6 months because it leaked after changing it. The filter compartment where it’s housed has been replaced twice. It’s leaked to a point of causing flooding in my kitchen all the way to my office. Best Buy refuses to replace the fridge. The last time they said I didn’t push it in far enough. That’s a lie because it wouldn’t connect if it wasn’t. Samsung refrigerators are horrible! Best Buy’s customer service is worse. DO NOT BUY THIS BRAND! And do not trust the warranty. You still end up coming out of pocket after 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that you're frustrated about this overall experience. We're here to help in any way possible, Rmellis.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There's an embedded link for further help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148775064, to help our team pull up your information.
Have a great day!
^Chrystel
Best Fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing how much room is in this fridge. I absolutely love it. I can see everything now! The Beverage Center and the middle drawer are the best!
I would recommend this to a friend- Pros mentioned:Overall performance
Got to go !!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit and had nothing but problems they had to come to our place 3 times and finally junked it. It’s been such a pain with not having a fridge for over a month Support has been brutal. Could have been just a lemon ??? We truly did like everything about it. It’s just been a struggle
No, I would not recommend this to a friendBrand response from Samsung
Posted .We totally understand where you're coming from. Allow us to assist you further, DavidG.
We would like to speak with you personally to gather more information about your refrigerator so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147642771, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design
Wow! So stylish!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What statement piece for the kitchen. The functionality and design are top notch. We also received exceptional service at BB! Love the ice maker!
I would recommend this to a friend Havent got it yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure havent got it yet. But they wanted to give me 5 bucks for this review
I would recommend this to a friendBespoke Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a month, but like the Fridge. Ice maker is very slow.
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge!! Color didn’t go with our kitchen though
I would recommend this to a friend- Pros mentioned:Overall performance
Sight unseen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a lot of dents, surface-wise that were unseen due to bubble seranwrap covering. I mean it know it was a couple hundred off, but still paid 1500 for it. Otherwise unit itself funtions great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Samsung - Bespoke 29 cu. ft 4-Door French Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, great fridge. Love the pitcher in the door.
I would recommend this to a friendUnsure….yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the whole concept but already have issues with ice.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Many options to use from the flex drawer to the beverage center. I have really enjoyed this fridge!
I would recommend this to a friend Don’t have my refrigerator yet and paying for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have my item yet. The first one that i received was damage. And they keep sending the same one everytime they have have to replace the old one. I am tired to be sending the same refrigerator back and have not got mine yet. And the worst thing is that I have to start paying for the refrigerator even I don’t have it. I have being communicating with Best Buy, customer service of the card, citi bank and they dont resolve nothing. Especially the citi bank people are the most bad customer service ever.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It is very easy to use and the drawers and ice maker are well placed and efficient.
I would recommend this to a friendAwful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has given me nothing but grief from the day it was delivered. I hate it with every fiber of my being. It is without a doubt the worst refrigerator in existence. Spare yourself the headache. Don't make the mistake I made. Do not buy this refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AliaL,
We understand how you feel about your overall experience with the refrigerator. We want to speak to you directly to know further details about your feedback and to be able to provide support and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151732878) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Ice production
MEL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a neat fridge. Enjoying the options, small and large ice cubes, easy use of space with French doors.
I would recommend this to a friend POOR QUALITY REFRIGERATOR
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A low quality refrigerator, it was bought two years ago, first the water dispenser failed, when I called the technical service they indicated that it was damaged and had a change cost of $800, I looked on the web for the part that cost $250 and had a video on how to change it and it was very simple, a few months later it began to defrost, the technical service came and indicated that some filters were damaged, they changed them and that is covered by the warranty, two weeks later it came back with the defrost failure, the technician came again and indicated that the refrigerator no longer worked, that is, it was totally damaged after just two years, now I am claiming the warranty with Samsung. A refrigerator that costs more than $3000 is a very bad machine. Draw your own conclusions.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing refrigerator, it has so much space and the extra drawer is used for my kids snacks
I would recommend this to a friend - Pros mentioned:Capacity
Eghhh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 years the item broken the fridge section would not stay cool and I called out to get it fixed and they quoted me $1,300 for the issue at that point I went and bought a new fridge. It has good amount of storage but only working for 3 years idk about thag
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, OksanaG.
Thank you for choosing Samsung for your fridge needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
- Pros mentioned:Ice production
Awaome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the storage space and the ice maker worh the water pitcher had product would recommend
I would recommend this to a friend Best fridge/freezer we've ever had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb fridge/freezer. Maximize storages, minimizes release of cold when opening sections.
I would recommend this to a friend