Customer Ratings & Reviews
- Model:
- RF29BB86004MAA
- SKU:
- 6493525
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the overall performance, sleek design, and convenient beverage center of this Samsung refrigerator. Users frequently praise the appliance for its ample storage capacity and efficient ice production. While the unit is generally appreciated for its quiet operation and precise temperature controls, some owners have noted challenges regarding the fingerprint resistance of the exterior and the flexibility of the interior shelving.
This summary was generated by AI based on customer reviews.
Best fridge/freezer we've ever had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb fridge/freezer. Maximize storages, minimizes release of cold when opening sections.
I would recommend this to a friendIce maker is not working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this fridge 3 weeks ago and the ice maker stop making ice.the very first day it took so long to start making ice then it was very slow it work for few days and sudenly it did not do any more ice.poor quality ice maker
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jose,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience since the ice maker stopped making ice.
To help you with this, I will provide you with a link that indicates an article about ice makers.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You can also check the available ice maker repair service.
Here's a link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144660913
Thank you for choosing Samsung, and have a great day!
^Rainly
- Pros mentioned:Overall performance
Bespoke
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent model colours look great very efficient and giod looking
I would recommend this to a friend - Pros mentioned:Design
Look great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great have yet to see how well it performs will update later
I would recommend this to a friend Shelves height problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like the height of the rows you only have 1 option. And i cannot fit any drinks upright if not at the doors.
I would recommend this to a friendBrand response from Samsung
Posted .IsabelleP, we understand how you feel about the height of the shelves. Allow us to help you with this.
Here is a link for tips and tricks on organizing your fridge. Please click on every option available.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
Bespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever !!! Storage is premium! Just a huge fridge
I would recommend this to a friend- Pros mentioned:Beverage center, Capacity, Ice production
Samsung Bespoke, Would Buy Again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the fridge for about a month now and really love it so far! The beverage center and two types of ice are my favorire featutes. Spacious, quiet and functional!
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome refrigerator only thing is water that is dispensed is kind of warm.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bees,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator water dispenser dispensing warm water. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Water from the dispenser is warm or tastes bad:
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF29BB8600QLAA/
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144529457
Thank you for choosing Samsung. Have a great day.
-Trisha-
BB should advise buyers to check with plumbers 1’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have it yet. BB was not plumbing needed changing. BB SHOULD SDVISE CUSTOMERS OF THIS POSSIBILITY I also bought a stove and I still don’t have it needs new valves as well….. did not foresee this problem therefore delivery is now scheduled for Jan 13
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
We like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, great customer service and delivery.
I would recommend this to a friend - Pros mentioned:Overall performance
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our refrigerator, just waiting for our panels
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A bit pricey. Happy with my purchase.
I would recommend this to a friend Defective Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective product sent twice. I had to choose a different brand. Honestly, i like the way they design the product but not at this time. It needs intensive quality control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this, don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 / available 24 hours a day. They can answer your question or transfer you to your local store to discuss your experience with the received unit.
Have a great day.
^Charles
Samsung Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator makes to different types of ice. The refrigerator even have an alarm on it just in case you leave it open.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MykeeshaR,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Rodel
Awful Customer Service - Ice Machine Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice Machine broke 3 times - Samsung Customer Service was horrendous. Wait time for over 9 hours (3 p.m. to after midnight for a return text) - finally connected with them the following day and they slow walked a long string of steps for me to "troubleshoot" the fridge, only then to challenge the warranty (I'm 6 months after purchase). After arguing for 2 hours they finally scheduled a service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150185041) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get size just wish the freezer would be bigger but love the other features it has
I would recommend this to a friendBrand response from Samsung
Posted .Hi JulioL,
Thank you very much for your observation of our products. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
Always the freezer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer keeps frosting I keep fixing it to where it should be but still does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how it feels to deal with a freezer that keeps frosting, MaryannN. Let us help.
Here is a link to troubleshooting steps when frost forms in the refrigerator.
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146846053) to help our team pull up your information when you message us.
Thank you.
-Angelica
Total Trash!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap. I bought this 10 months ago, its been out for weeks and has a 2 year warranty and Samsung hires a company out of Memphis called US Appliances to repair their items and they NEVER show up. They make appts and I take off work and money lost. 3 times now, 3 weeks no fridge, and they dont care nor do they have a clue if whats going on. Samsung cant reach the repair company and neither can we.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bruce,
We understand how hard it is to not have a working refrigerator. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147292313) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Refrigirator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I registered my product at samsung.com but still i didn't received any email about panels, so frustrating, even delivery not smooth.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Maddy,
We apologize and understand that your email for the fridge panel is not yet addressed.
We want to communicate with you further. Please reach out to us directly on the following options.
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, give them this number (1144907150) to help our team pull up your information.
Have a great day.
^Charles
Never delivered
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was damaged on delivery and sent back. The new delivery has been canceled 3 times and I have yet to receive the fridge. It has been 4 weeks now and no fridge. Maybe it will get here on the 4th attempt who knows
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James K,
To better assist you with this issue, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
-Leo