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Customer Ratings & Reviews

$2,299.12
Save $760.87
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1998 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's overall performance, praising its sleek design, ample capacity, and convenient beverage center. They are also pleased with its efficient ice production, perfect size, quiet operation, and effective temperature controls. However, some customers have noted that it is not fingerprint resistant and express dissatisfaction with the interior shelving height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,998 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues since the installation and everything works as advertised. Very easy cleanup and definitely less fingerprints than previous fridge. Wife loves the beverage center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter Depth Fride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has plenty of cool features; very user friendly. Beat Buy made my whole experience of buying appliances a Great One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient, i needed a lot of time making my mind up customer service gave me all the time i needed. Customer service gave me all the things i ask for, and then i changed my mind, i needed more time, buying a bespoke refrigerator , Thank you for your time and patience and kindness

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Best refrigerator I have had to date.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping to replace an LG that died. I looked at other brands and models but the salesman at pointed out the beverage station I love drinking a lot of water and infusing the water with fruit infuser. I like how the water spout is on the inside of the door. This is the first fridge I have that doest spill water or ice on the floor. the middle drawer can be fidge or freezer so nice.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Customizable Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best refrigerators! Fiancé and I bought a new house, so of course we have to buy new appliances. Bespoke fridge is probably one of my favorite fridges out there. Customizable panels to go with your style and the beverage center is another plus!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i like all the design on it except icemaker cover in freezer doesnt work right supposed to open and vlose with the door.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Super frig!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New frig has great beverage center & nice choice of ice. Middle drawer keeps cheese & lunch meats organized.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of the ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great, spacious fridge with a nice middle drawer for veggies. The drawer is also great for easy access to snacks for little ones that can’t reach into the fridge. My only complaints are the water filter is awkward and when I changed mine, it leaks for a bit then stops and the ice maker. The ice maker is located in the freezer drawer which needs to be pulled open to access. There’s a weird cover over it and another drawer for the scoop. It’s cumbersome and silly. I’d prefer it be located in the beverage center, which is great by the way. The only odd thing about the beverage center is that the water isn’t cooled except in the pitcher (which is limited). Great fridge with customizable doors. It connects to an app so you know if the doors are left open.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are glad to receive your honest feedback about the design of the Samsung refrigerator. Let us help you with the water filter.

      Please see the link below about the steps to properly install the water filter. Kindly watch the video and click the embedded words inside the article.
      https://www.samsung.com/us/support/answer/ANS00060149/

      In addition to the link above, you can check the link below if the refrigerator's water filter is leaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146600666, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and elegant. Looks amazing in our new kitchen. Samsung finay fixed their ice maker and works perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it It’s aesthetic practical the space is amazing. And the best it’s silent not nice at all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator! So much room for organizing all your items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite items in my house now, I would highly recommend this item to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite refrigerator ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was frustrated because the owners manual didn’t have a diagram of how the shelves should be set up inside the refrigerator. Then I went to YouTube and found some great 3rd party info. Now that I have the refrigerator set up the way I want it, I absolutely love it! It’s so nice to have two different sizes of ice cubes and I love the filtered water and filtered water carafe. This refrigerator has been a positive game changer for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the features of this appliance. Larger than expected. One door is constantly trying to swing closed, but then does not close all the way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2 weeks and haven’t had an issue. I’ve doesn’t run out in a large house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I love the fridge has plenty of space and I love the middle drawer because I use that for the kids juices and snacks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only worked for 4 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this refrigerator. It had every feature that i was looking for. I loved it while it worked. Then, after only having it for 4 months the freezer started to lose functionality. My meat was thawing. The ice cream was melting and refreezing. Ice maker was not cold enough to produce ice. I had it connected to the "Smart things" app. I could see the temperature that wanted to set it to, but it was not showing the actual temperature. I should've been alerted. After having Samsung Care come out 2 times, they discovered a freon leak. Could not be fixed. I'm so disappointed. Now, reading that others also have problems with this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it has so much space and the middle drawer is great for storing fridge snacks! One of my favorite parts is the smaller ice cubes it makes and that there are two different sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is extremely happy with this refrigerator. It is very spacious. The design and storage of the ice is top notch. The water filters are reasonably priced compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this fridge. The dual ice maker is absolutely our favorite. The beverage center and third door drawer are tied for our second favorite thing about this fridge.

    I would recommend this to a friend