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Customer Ratings & Reviews

$2,299.12
Save $760.87
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1998 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's overall performance, praising its sleek design, ample capacity, and convenient beverage center. They are also pleased with its efficient ice production, perfect size, quiet operation, and effective temperature controls. However, some customers have noted that it is not fingerprint resistant and express dissatisfaction with the interior shelving height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,998 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samsung Bespoke great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beverage system in the door. Great ice two types at the same time! Love the ability to organize without having a big ice machine in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator, love the no handle Anna the dual types of ice cubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at outlet store as open box. Just a couple minor dents and scratches. But great thing about the Bespoke fridges can order new panels. Fridge is huge. Love the 2 styles of ice. The bites really cool down drink fast.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    CherylG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage and sleek design. Love the two different ice size and the water container.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery of Samsung refrigerators due to ice maker issues with my last refrigerator. They appear to have solved this issue by putting the ice maker in the freezer and offering two types of ice. So far it has performed as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    A Quality Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. We love the beverage door and the automatic fill water pitcher. Freezer drawer holds a lot. The ice maker provides 2 types of ice cubes very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size , love the design and sleek look. Love the 2 kinds of ice !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! It feels roomier than any of the other fridges I have had. The middle drawer is perfect to store the sodas cheese or basically anything lol

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a fantastic purchase. There is an immense amount of storage, and well laid out organizational setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job Best Buy Pros!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was amazining. Performing well above expectations. the price was about $400.00 less that we could find elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of storage space. Good upgrade to our old Frigidaire.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! No issues in the first month. Love the beverage center and the size of the freezer. Build quality seems high.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. Plenty of space for everything. The beverage center makes it easy to grab a drink of your choice. Best Buy team provided outstanding customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, the size is nice and extra drawer is awesome. The only con would be that the "nugget ice" was being promoted as similar to "Chick fila ice, which it is NOT. It is only smaller ice cubes not the flaky crunchy type.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Only had it installed into even 2 weeks ago. Everything works well and have had many complements. We love it install crew were great as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my wife kitchen, love samsung, and I'm sorry not pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and all the little features! I especially love not having handles sticking out and hitting my wall lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gemstones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of refrigerators in my whole life. Highly appreciated and recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product! We ended up having to install the waterline ourselves and it was easy to follow the directions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Fridge and Freezer, Flex Zone-not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is big and beautiful. Love the varying options for opening the doors and the bottom freezer drawer. The flex zone, even though it is set at 0 degrees F, does not freeze much of any liquid to a solid form. That is disappointing. Other wise we like the fridge well enough.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Shelly,


      Thank you for reaching out and loving the fridge. I understand you're concerned because it doesn't freeze; this is not the experience we want you to have.

      To help you with this, I am providing these links below to guide you on the issue.

      Kindly click this link for some Troubleshooting steps to help you with your concern:
      https://www.samsung.com/us/support/troubleshooting/TSG01001029/

      What to do if your refrigerator is not cooling:
      https://www.youtube.com/watch?v=ogwmuhLH4G4

      Should you need assistance, you may reach us via the following for immediate support:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144799863

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung