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Customer Ratings & Reviews

$2,299.12
Save $760.87
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1998 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's overall performance, praising its sleek design, ample capacity, and convenient beverage center. They are also pleased with its efficient ice production, perfect size, quiet operation, and effective temperature controls. However, some customers have noted that it is not fingerprint resistant and express dissatisfaction with the interior shelving height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,998 reviews
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Just meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its stylish and cool looking but other than that im not sure. This is the second one theyve delivered and it still has issues. Anytime you use the autofill pitcher the water dispenser side leaks in the door. So you have a pool of water eventually leaking down to the floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Great Fridge, but does not work, BEWARE!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this refrigerator works we love it, but we have had 4 service calls on it in the 2 years of owning it, now we are out of warranty, and our 2k+ investment is still having issues. I would not purchase this again, and hopefully someone reads this and goes a different direction. The fridge itself is so rad, but the constant breaking down is a mess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great. I only wish it had a camera option inside. I also wish that they still sell the blue panels for it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Good refrigerator and Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and features We are in love with the vibrant colors and new glass doors model

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice production

    Rated 5 out of 5 stars

    samsung french door refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the two styles of ice it makes and the auto fill water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Love the wifi connection My wife likes the ice bites

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Sleek, runs quiet, and the beverage center is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Kitchen Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery good, guys were professional. So far the refrigerator is as advertised but its day 1. waiting on the rest of our kitchen appliances to be delivered

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the new fridge works great. We love the space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, but if I had a complaint it would be that Samsung does not have the outside panels available yet. I have great but ugly appliance right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Walked in thinking I new what I wanted, however came out with a completely different brand. Have really enjoyed the look and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great, quick and efficient. We should have possibly considered the counter depth model further.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh. Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t give ice. Takes forever. Door is definitely off and not on right

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rachel,

      We appreciate the time you took to let us know about your refrigerator concerns. Let us provide the details you need.

      Here is a link to help you with the ice maker that does not give ice. Please turn to page 72 (Ice maker does not make ice) of the user manual.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf

      We also want to speak to you directly to know further details about your concern regarding the door of the refrigerator and to be able to provide support and see what options we can offer to help you.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151754592) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    C+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First fridge came with damage and did not work. Had to wait 3 more week. Current bespoke fridge is amazing. Service by bestbuy left me uneasy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator! Best Buy took good care of us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service & excellent product quality

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    Nice but high maintenance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and work good bur not easy to keep up because of high maintenance. Not air refreshing inside and no anti fingerprint.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      I understand that this experience differs from what you anticipated. Let's get you the help you need, Rock.

      This Bespoke model is fingerprint-resistant. With its innovative coating, fingerprints glide off the surface, leaving behind a spotless finish.

      For added reference, I have shared this guide for tips regarding space efficiency and organized food items leading to an air refreshing ventilation.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146478329, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service ,perfect delivery service and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great experience and sales men was Really good and makes all thing easy and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with our Samsung BeSpoke fridge so far. The beverage drawer could be improved bht so other complaints!

    I would recommend this to a friend