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Customer Ratings & Reviews

$2,299.12
Save $760.87
The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1998 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's overall performance, praising its sleek design, ample capacity, and convenient beverage center. They are also pleased with its efficient ice production, perfect size, quiet operation, and effective temperature controls. However, some customers have noted that it is not fingerprint resistant and express dissatisfaction with the interior shelving height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,998 reviews
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space!! Love the flex drawer and the water pitcher. It's great having a chilled pitcher of water accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, has lots of room and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    I think I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator after looking at a zillion. I kept coming back to this one. Fortunately, I was able to get a good sale on it. I love that the ice is in the bottom and can be scooped out. No more ice cubes dancing across the floor. I really like my beverage center. I usually make fruit-infused water; people can still get the plain, filtered kind.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great accent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. I purchased multiple of these for commercial office space and everyone makes comments on how nice they are. Very spacious, great lighting, and like that the doors fully swing open...just keep that in mind for your space planning

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Awesome Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s a great looking fridge and has plenty of storage. The dual ice maker is nice, kind of slow at first but refills pretty quickly now. The draws slide so smoothly and quietly compared to other fridges. Would definitely purchase again and would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five stars for everything . The technician was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refrigerator and very nice with a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and Support Team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my Samsung refrigerator but I do want to say it is new. The conveniences of this item are numerous and I am very pleased. Also it would be negligent on my behalf if I were not to praise Best Buy and their staff for this purchase. I never even considered this business in my quest to replace a refrigerator that failed. Bill Smitth staff replaced parts and then said they were the wrong parts and 2 weeks later I was still without a fridge. I was recommended to go to Best Buy to see if they could get me one...lo and behold a week or so later it was delivered and setup. I am very grateful to all involved and agian so far I am in love with it...especially the ice trays...never knew you could get two different types of ice from a fridge. Feel as if I have jumped into the 21 century for certain. Anxious to try out the swapping of panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DaleH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator Easily accessible with the ice and water in the door

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    company doesn’t care

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my fridge … the process to receive was horrendous- i had been a long time customer of best buy, but this will be my last purchase. after many delays and partial deliveries/ i received my refrigerator in march - it was ordered in november. one scheduled verified delivery date left me with no refrigerator for my family of five and resulted in many daily purchases and take out order for nearly a month. no recourse given. insultingly offered a hundred dollar gift card. really? this was a 2500$ item. paid for in november and cost me a days work and over 1600& in food items. no one willing to give the address or number for their CEO - I decided she was most likely going to be no help if the employees can’t reach her. so they’ve lost a great customer and i know they probably don’t care- but another business will. bye bye less then best buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We want you to have a better experience than this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and very convenient regarding size and use, especially for an active family of 6

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Large size for both the refrigerator and freezer. Ice is easy to get to and the beverage center is excellent for easy quick access to water and other drinks if using the shared frig shelving as part of the door. The flex drawer for frig and/or freezer works well too for special needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation Gone Wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was excellent, but the installation was substandard. The installers did not test any of the functionality - especially the water. We ended up calling in repair the same day as delivery. Come to find out, there was an issue with the water lines and are now eating a Month for another new refrigerator. Yikes! Make sure you test everything before letting the installers leave!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BobW,

      We acknowledge the time you took to share your review of your Samsung refrigerator.

      Thank you for highlighting the refrigerator itself. Since the installation was completed by the retailer’s installation team, the fastest way to resolve the water line setup and replacement timeline is to work directly with Best Buy’s delivery and installation support so they can review the installation and coordinate next steps. You can reach out to them using the contact information below.

      Best Buy Contact Information:
      Phone: 888-BEST BUY (888-237-8289)
      Website: www.bestbuy.com

      If you ever need to reach out to Samsung, please include this reference number (1152320634).

      We appreciate the opportunity to review your feedback.

      Geraldine
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is no handles. So if you don't like smudges and finger prints, this may not be the one for you. The unit itself is great, love the water system and 2 kinds of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is was a fantastic steal during Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New kitchen oh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    up to date and professional an interactive with all the other equipment

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best refrigerator ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, sleek and contemporary. I love having an optional ice cube size. The beverage storage is the best. My delivery and install was smooth, technicians were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took no time to cool. The only draw back is the ice maker is slow to produce. And each time I’m in the kitchen I pull the ice from the back so the maker will drop more ice. The shelf space doesn’t allow for tall bottles, I have to lay those down. Ample space in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung Bespoke

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous refrigerator needed replacing and quickly too. We found this Samsung at Best Buy and it is everything we needed. The beverage center is very convenient as is the center drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good, but not quite 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator with nice features, always-full water pitcher, 2 sizes of ice cubes, clean front , and lots of space inside. Doors close a little rough and very few places to put a gallon of milk. Would buy again because of the positive features.

    I would recommend this to a friend