Customer Ratings & Reviews
- Model:
- RF29BB8600QLAA
- SKU:
- 6493491
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Samsung Bespoke Refrigerator LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love our new refrigerator, this was such a good deal! We also got a whole set of glass panels for the front!
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Super happy with this purchase. Would recommend.
I would recommend this to a friend - Pros mentioned:Beverage center
Great if it lasts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. I am hopeful it lasts. If it does its amazing. The beverage center is great and the middle drawer is perfect for some brews.
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was easy install and has great features. Works very well
I would recommend this to a friend Love the new refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lighting and space in this new frig. I use the flex drawer for meat and cheese. I did not realize how much I would love the water pitcher feature.
I would recommend this to a friendMy new sumsang!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it out of necessity. I love the flex drawer but the shelving for me does not allow for optimal storage. My previous Samsung was really good in terms of being organized. If i had time i would have shopped a little longer.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung bespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Love the simplicity and works great so far. The self filling pitcher is awesome.
I would recommend this to a friend Only worked for 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this refrigerator. It had every feature that i was looking for. I loved it while it worked. Then, after only having it for 4 months the freezer started to lose functionality. My meat was thawing. The ice cream was melting and refreezing. Ice maker was not cold enough to produce ice. I had it connected to the "Smart things" app. I could see the temperature that wanted to set it to, but it was not showing the actual temperature. I should've been alerted. After having Samsung Care come out 2 times, they discovered a freon leak. Could not be fixed. I'm so disappointed. Now, reading that others also have problems with this model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jenn,
We know the inconvenience of having a functional refrigerator. We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150846581) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge. It is spacious, cools evenly, the ice is awesome and it texts me when the kids leave the doors open and when the filter.is due to be changed. I couldnt be happier.
I would recommend this to a friendGp
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The super elegant color and with an excellent size to store food
I would recommend this to a friendGood Fridge at a Not Great Store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the fridge itself is great, Best Buy's delivery service was anything but. The first fridge arrived with significant dents and an improperly installed door. Trying to get through to customer service to replace it was a labyrinthian nightmare. When a replacement did arrive, it also had a dent in it and I settled for a gift card to deal with it. If you like this fridge (and you should), buy it somewhere else.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Beverage center
Happy refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new refrigerator. Very convenient water dispenser and good size freezer storage.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge and Freezer, Flex Zone-not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is big and beautiful. Love the varying options for opening the doors and the bottom freezer drawer. The flex zone, even though it is set at 0 degrees F, does not freeze much of any liquid to a solid form. That is disappointing. Other wise we like the fridge well enough.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Shelly,
Thank you for reaching out and loving the fridge. I understand you're concerned because it doesn't freeze; this is not the experience we want you to have.
To help you with this, I am providing these links below to guide you on the issue.
Kindly click this link for some Troubleshooting steps to help you with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
What to do if your refrigerator is not cooling:
https://www.youtube.com/watch?v=ogwmuhLH4G4
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144799863
Thank you for choosing Samsung. Have a great day!
^Chrystel
Hydration station for the win!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, the hydration station within the door is awesome. Love having the self filling pitcher. The space the fridge has is great as well. So far no complaints.
I would recommend this to a friend- Pros mentioned:Overall performance
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator and a great value. We actually bought two more for each of our sons for their housewarming gift. We liked it so well.
I would recommend this to a friend Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best purchase I made (according to my wife).and I agree She loves the beverage door!
I would recommend this to a friend- Pros mentioned:Beverage center
This Fridge Rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung BESPOKE is amazing! I love the space inside and the option to use the pitcher of water or filling station. Two kinds of ice is nice, too! Love, love, love!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Welcome to the future.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart things app and style of this fridge are in matched. It works so incredibly well and is so easy to set up. The flex space has so many options for use too.
I would recommend this to a friend - Pros mentioned:Beverage center
I must get..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator lots of room makes cute ice cubes love the front door for the filtered water and the water dispenser we have gotten so many compliments off of this refrigerator
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is great! We have had for about a year now with no issues, our sales person was very informative and helped us with all of our needs
I would recommend this to a friend