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Customer Ratings & Reviews

$2,099.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,994 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and the beverage center is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, not to big, not small, easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrive with dents in the side. Otherwise it looks great and like the Bespoke features. Delivery and setup was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on a great product. Delivered with care

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The beverage center is everyone’s favorite part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice. Very spacious on the inside! Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Everything as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The infuser pitcher is the high light, but overall amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service we received from purchase to delivery was excellent. Everyone was helpful and pleasant throughout. WE are thoroughly enjoying our new Samsung refrigerator with all its wonderful features.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Modern Look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many compliments on it so far- Sleek Look- Easy access drawers. Love the middle drawer for drinks-

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator Had been looking for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator when it has freon.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the refer, but when it was delivered it would not cool. Best Buy was on top of it and ordered a replacement, however shipping would be another one to two months. Contacted Samsung and they sent a tech out the next day and it was up in running as soon as it was diagnosed and parts were in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bespoke refrigerator. Best service was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my refrigerator. Best Buy we made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and got installed on time. Good one. Liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and function work great would recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator with tons of space in all areas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice so far. I am a fan of Samsung products and love the new addition so far. Large and spacious and gets cold quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great, ice maker could be a little bit better but overall we love the space and features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but sturdy???

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for 8 months and my freezer stopped cooling. Called two days ago and went through online technical support. Cooler but three days later still no ice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MsCole,

      We can imagine how disappointing it must be to have your freezer stop cooling and still not have ice even after going through initial online support, especially with a refrigerator you’ve only had for eight months. We’re here and fully willing to help you work through this so you can get your appliance functioning normally again.

      To continue troubleshooting the ice production concerns, please follow the guide below, and make sure to click on the embedded links within the article for additional support:

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Should you need further assistance, you may contact us through any of the channels below, and our team will be ready to assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548189) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome and provide great features and space.

    I would recommend this to a friend