Customer Ratings & Reviews
- Model:
- RF29BB8600QLAA
- SKU:
- 6493491
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Husband loves the pitcher in the door.
I would recommend this to a friend❤️
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the unique features of this refrigerator!!
I would recommend this to a friendAppliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our purchase and customer service
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the water and ice just wish that the shelves go go a little higher
I would recommend this to a friendTitle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ice on door, but 2 sizes of cubes is kinda cool.
No, I would not recommend this to a friendDelay delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting time was more than the first agreement date, and since the pick up date has been changed twice already
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you're going through with your fridge's delivery schedule. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this transaction, and address any other issues you may have.
Have a great day.
-John
- Pros mentioned:Overall performance
No regret if you buy it, totally worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a deep research to buy a new refrigerator for more that I month, I my final decision was for this one and I don't regret, the refirgerator is beafutil and works like a charm,
I would recommend this to a friend Faulty filter system. They won’t help and know it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems with this refrigerator from day one! I’ve had to have the filter compartment serviced every 6 months because it leaked after changing it. The filter compartment where it’s housed has been replaced twice. It’s leaked to a point of causing flooding in my kitchen all the way to my office. Best Buy refuses to replace the fridge. The last time they said I didn’t push it in far enough. That’s a lie because it wouldn’t connect if it wasn’t. Samsung refrigerators are horrible! Best Buy’s customer service is worse. DO NOT BUY THIS BRAND! And do not trust the warranty. You still end up coming out of pocket after 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that you're frustrated about this overall experience. We're here to help in any way possible, Rmellis.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There's an embedded link for further help.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148775064, to help our team pull up your information.
Have a great day!
^Chrystel
Better Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better deal at Best Buy. Really worth for the purchase.
I would recommend this to a friendAwful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has given me nothing but grief from the day it was delivered. I hate it with every fiber of my being. It is without a doubt the worst refrigerator in existence. Spare yourself the headache. Don't make the mistake I made. Do not buy this refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AliaL,
We understand how you feel about your overall experience with the refrigerator. We want to speak to you directly to know further details about your feedback and to be able to provide support and see what options we can offer to help you.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151732878) when you message us so our team can retrieve your information.
Thank you.
Nicole
my fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge is really nice the only thing is the ice maker does not make a lot of ice quickly.
I would recommend this to a friendTemperature Differences
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has different temperature zones as I put a thermometer where my milk spoiled two times. The reading on the thermometer was at 50 degrees when the setting was set to 37 degrees automatically.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide our customers with the utmost convenience at its best, Vicky. Let's get your fridge's cooling temperature corrected!
Items with a lot of moisture can freeze in the refrigerator, mainly when the temperature settings are very low or when the items are placed near the back and bottom of the compartment. Prevent this by using the correct settings and storing food in the proper place within the refrigerator. Learn more from these details.
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
You may also watch our youtube video about "My Samsung refrigerator is too cold":
https://www.youtube.com/watch?v=40o6rKjU9UM
I have shared the model's user manual for the recommended setting for the fridge and freezer. Turn to pages 37-39 for your reference:
https://downloadcenter.samsung.com/content/UM/202212/20221216130939356/FDR_RF8000B_DA68-04402B-01_EN_MES_CFR.pdf
Since the display on your fridge is an average of the ambient temperature of the entire compartment, check out this link about "What temperature should I set my Samsung refrigerator to" and scroll under "Check the temperature with a thermometer" for further information:
https://www.samsung.com/us/support/answer/ANS00080450/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145380449, to help our team pull up your information.
Have a great day!
^Chrystel
Fridge review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Only thing I noticed after it was delivered is a ding on the freezer drawer.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is amazing but the geek squad let my fridge stand there for 3 days and my food spoiled.
I would recommend this to a friend- Pros mentioned:Overall performance
Got to go !!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit and had nothing but problems they had to come to our place 3 times and finally junked it. It’s been such a pain with not having a fridge for over a month Support has been brutal. Could have been just a lemon ??? We truly did like everything about it. It’s just been a struggle
No, I would not recommend this to a friendBrand response from Samsung
Posted .We totally understand where you're coming from. Allow us to assist you further, DavidG.
We would like to speak with you personally to gather more information about your refrigerator so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147642771, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Capacity
Great fridge, lots of storage space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has so much room from top to bottom. The soft serve drawer is amazing and I love the infuser pitcher that auto fills so you have a quick way to get more water.
I would recommend this to a friend great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge very much. the only down side is the ice does not fill all the way.
I would recommend this to a friendBest Fridge ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing how much room is in this fridge. I absolutely love it. I can see everything now! The Beverage Center and the middle drawer are the best!
I would recommend this to a friend- Pros mentioned:Design
Wow! So stylish!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What statement piece for the kitchen. The functionality and design are top notch. We also received exceptional service at BB! Love the ice maker!
I would recommend this to a friend Don’t have my refrigerator yet and paying for it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have my item yet. The first one that i received was damage. And they keep sending the same one everytime they have have to replace the old one. I am tired to be sending the same refrigerator back and have not got mine yet. And the worst thing is that I have to start paying for the refrigerator even I don’t have it. I have being communicating with Best Buy, customer service of the card, citi bank and they dont resolve nothing. Especially the citi bank people are the most bad customer service ever.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo