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Customer Ratings & Reviews

$2,412.74
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Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,995 reviews
  • Rated 3 out of 5 stars

    Be careful with Best Buy installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this fridge is awesome and worth it, but the installation was a nightmare, they had to take it apart to enter to the house, and that is ok, but 1st, they did not put the parts above blankets, just right there in the cement outside, and when they were trying to take the middle door, they yse power tools and they could not get it out, so i bet they damage the screw head, after a few weeks of use, the freezer is creating frost, i reach out to Best Buy but they say is samsung warranty issues, and trying to reaching to samsung is a nightmare, and it has to be a gap that the bottom door has after they put it together. So far the other part of the fridge is performing well, it is good for a family of 5. It is important to measure where you are going to install it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We aim to provide you with a hassle-free experience while using your fridge. Let us help you.

      We recommend consulting the resources below to address any performance issues with your refrigerator. Please click the link and the hyperlinks for helpful tips.

      Frost in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150067331, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase love it so much space 2 different types of ice options and so much space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge; huge capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great after 4 weeks. Our prior Samsung fridge had constant ice maker/dispenser issues and had to be serviced and the ice maker replaced several times. So far we've had no problems and are impressed with both the efficiency and capacity of this fridge. (It would be 5 stars if this continues.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More space than what I thought it had. Beautiful appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product! I would definitely buy it again. Very elegant and sophisticated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a lot of space ice machine work great its quiet too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my fruits and veggies nice and crisp. Sleek design, very spacious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig. Makes two types of ice. Love the beverage center. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung-Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is spacious and has been good so far. Beverage center is great with cold water available at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the beverage center in the door, and this thing has an amazing amount of space! When we got it installed and moved our food into it- I thought I was missing something at first. It took me a minute to realize I just had that much more space. The water dispenser is awesome too- we’ve stopped buying water bottles completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you be in love with an appliance?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So our last refrigerator leaked, causing us to have to get our hardwood floors replaced. When it leaked a second time, my husband said it was time for a new refrigerator. We went to several stores and discussed our options with several salespeople. Most recommended the Samsung Bespoke because it has an internal beverage center and ice dispenser. If it leaks, it will do so internally, and not onto our floors. I was sold just on this idea alone! However, now that I have it installed, it is fantastic!!!! It is so much more spacious than our previous one. With the three separate storage areas, and with the ice dispenser in the bottom drawer, I am totally pleased with our choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space, looks nice, love the water feature!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We shopped and researched for a while. Settled with this one and are very happy! It’s been 5 months, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke French Door with beverage center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really quite especially the ice maker. It keeps all food at the perfect temperature and the beverage center is a must if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I paid for my fridge and i don’t have it yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this refrigerator on 7/372022 and a week after they delivered it and let it dropped on the floor, now they went for the second delivery with the replacement and they stopped by for 1 minute and didn’t wait for me to open the door in order for them to bring it inside the house. Now I have to wait like 2 more weeks in order for me to get the fridge. This is unbelievable and nobody do nothing to fix it. The third party company (delivery company) are the worst.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed on 9 Aug 23. I love it so far. Very quiet, lots of space. I can now separate my veggies from my fruit. Looks nice in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge, as soon as we saw it on the showroom we knew this one was the one we wanted. It has plenty of space and we like the pitcher inside. The flex drawer gives us more space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the beverage center. There is plenty of space in the fridge and the freezer. The ice maker takes a long time to make ice, but when the ice bins are full, there is plenty of ice. A little ring popped off one of my doors, so now my doors aren't lined up and scratch my snack drawer. Besides that, we love the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has a lor of space. Easy to organize everything. The beverage center is great. We are a big family and the water pitcher auto fill function is he best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou's thoughts on the new Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been enjoying the spacious refrigerator bays and doors to store and reach for items. also Love the two type of ices for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge-Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had read about Samsung issues and was nervous, but not many choices and no time for waiting for special orders. installed on 8/16/2022. Almost everyday I still say to my husband "Wow. I really Love this 'fridge". The filtered water picture just behind the door is so convenient. The drawer is a MUST HAVE. No idea how I lived without it. The white is a grey white and initially I was nervous about it, but now comfortable. Like the idea of changing the glass doors at some point. We have a traditional kitchen and it does not look "too modern". Really happy with this purchase. The glass doors are not magnetic: so no cluttered stuff on the 'fridge anymore. Very clean lines.

    I would recommend this to a friend