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Customer Ratings & Reviews

$2,199.99
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Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,995 reviews
  • Rated 5 out of 5 stars

    So far it's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely hesitant about purchasing this fridge due to Samsung's reputation with their fridges. I've had it for a little over a week now and although I'm well aware issues normally occur well outside of this range I mist say I'm rather pleased with it thus far. The fit and finish is fantastic as youd expect for something in this price range. Also it seems to keep everything at a consistent temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge...lots of space. beverage center very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been great. I really like the dual ice maker. Also having the open door alarm is great with having kids.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator design and color combination. This is very spacious.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker and water filter issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice but it has the same Samsung issues. If you keep your freezer full the ice maker and top freezer tray will ice over. The only fix is to take all of the trays out and wash it down with a hot, wet washcloth and make certain you dry everything before replacing the pull out drawers. The second issue is there is significant back pressure when changing the water filter. If you do not turn off the water supply prior to taking out the old filter and placing the new filter you have a chance of not getting it in correctly and causing a leak or a crack a part. This has happened to us twice in the 2.5 years we have had this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this has been, especially when recurring ice buildup and water filter leaks disrupt everyday use of a refrigerator you otherwise find appealing. Dealing with frozen trays, repeated manual defrosting, and the risk of leaks during routine maintenance can be exhausting, and we want to help guide you to the correct steps to address both concerns.

      Please follow the instructions in the guide below for issues related to the ice maker freezing over. Be sure to go to the Ice maker is frozen over subtopic and click on any embedded links within the article for additional support.
      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      For concerns involving leaks when changing the water filter, please follow the guide below and navigate to the Leaks from the refrigerator's water filter subtopic. Be sure to click on the embedded links within the article for additional guidance and support.
      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657428) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    So far…so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…no complaints. It’s a huge frig so make sure you measure your space well. Our sticks out a bit more than I’d ideally like but we knew this going into the purchase. I love the beverage station!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Install was fast & easy. Item arrived rightnon tome andnthe crew set everything up and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Samsung Bespoke purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Bespoke 29 cu. ft. refrigerator. It is spacious in the interior and bright and sharp looking on the outside. It also runs so quietly that sometimes I wonder if it is still on. At this point, I am very happy with my purchase and would highly recommend it to anyone in the market for a new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 4 out of 5 stars

    Slight imperfections.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the auto filled pitcher and the two types of ice it makes. The flex zone draw unfortunately doesn’t get cold enough to be a freezer which is what I was hoping to use it as. The filter for the water is an absolute pain to replace, if you don’t put it in exactly perfect it will leak water all over the fridge, the flex zone, and on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Awesome look Awesome functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space and functionality meet with this awesome fridge. No more mess of seeing melting ice, spilled water on the front. The beverage center with the pitcher that is always full and always cold is revolutionary and is much easier to get water than having to wait to fill up and with Florida water it is not cold when filling direct.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the dual ice maker, love the 4th drawer strictly for deli (in our house). It’s amazing. House of 5 and we all love it! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really love my new refrigerator! It’s beautiful & easy to keep clean. My only negative is not with appliance m, but the fact that Samsung does not provide an owner’s manual. Everything is online & I haven’t been able to find exactly what I’m looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy at Best Buy JP Tex.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saw this refrigerator on other websites and really liked it but we decided not to settle for the first price that we saw. My wife and checked BestBuy and not only did we get the Samsung fridge but we bought a dishwasher, microwave, and electric cooktop all Samsung products. We were able to get a bundle price package. Everything looks great!! We look forward to getting years of service out of our new appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is amazing , I’m so happy that I have it, Best Buy has it a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for several months already and it has worked extremely well with no issues! The two different sizes of ice cubes is a great touch! Highly recommend this unit

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a year now and have had no issues with it. We love the water station on the left door. I love that you have the option to change the panels on the doors to match your decor. I would highly recommend this refrigerator if you are shopping for one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice refrigerator with the beverage center that gives you nice refreshing water-just add lemon in the jug and that’s healthier than bottled water. Plus nice freezer storage with ice maker in a tray below. I Like that it has no visible handle and and ice maker and getting water is all hidden behind the door. I’m enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect size and love the water dispenser!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. The middle drawer that I can make what temp I need was a plus. The beverage center allows people to get a drink witbout standing with both doors open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room! I initially thought having the water pitcher was a nicety but not necessary but I love it, it is so convenient and I use it a lot more than the water dispenser. The ice maker works great and the freezer has lots of space. I highly recommend this refrigerator

    I would recommend this to a friend