Customer Ratings & Reviews
- Model:
- RF29BB860012AA
- SKU:
- 6493523
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
I would marry this fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was SO worth moving our entire kitchen 3 feet for this refrigerator! Pretty sure I'm in love!
I would recommend this to a friend - Pros mentioned:Beverage center
You will not regret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator spacious ! The ice make and hidden water dispenser the best .
I would recommend this to a friend - Pros mentioned:Overall performance
Bespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Only had it installed into even 2 weeks ago. Everything works well and have had many complements. We love it install crew were great as well!
I would recommend this to a friend - Pros mentioned:Design
Awesome fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size , love the design and sleek look. Love the 2 kinds of ice !!
I would recommend this to a friend Some issue I would not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice but our ice maker broke when they came out to repair it they had to take it apart to reach the ice trays and they were shattered made of a very very think plastic. The door on the left and the freezer door do not shut like most refrigerators. that really sucks for it is constantly left ajar This is about my 10th refrigerator I have had and never had trouble shutting door like this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Valerie,
Thank you for sharing your thoughts about your Samsung refrigerator. We truly appreciate your feedback and your loyalty as a customer.
We understand how inconvenient it can be when the ice maker functions differently than expected, especially given your experience with other refrigerators. Having durable components and doors that shut correctly is essential for you.
To check the availability and compatibility of a replacement ice tray, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Our hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday through Friday.
For assistance with the ice maker, please visit the link below. Select the option that best describes your experience and follow the troubleshooting steps provided. You may also find additional resources and links to guide you further.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need more assistance about the door, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147203565) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Capacity
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how you could customize it and has a massive capacity.
I would recommend this to a friend - Pros mentioned:Ice production
Love this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the beverage center. Literally has the best water! The ice maker makes two sizes of ice. I love that it is in the freezer!
I would recommend this to a friend - Pros mentioned:Beverage center
Top Notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Samsung refrigerator. Plenty of space for everything. The beverage center makes it easy to grab a drink of your choice. Best Buy team provided outstanding customer service.
I would recommend this to a friend Good Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, the size is nice and extra drawer is awesome. The only con would be that the "nugget ice" was being promoted as similar to "Chick fila ice, which it is NOT. It is only smaller ice cubes not the flaky crunchy type.
I would recommend this to a friendBespoke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the space storage area and the durability of the item. And to top we got free panels due to promotion
I would recommend this to a friend- Pros mentioned:Overall performance
Love my Samsung refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my Samsung refrigerator. It's a great choice for my kitchen. I love it.
I would recommend this to a friend - Cons mentioned:Fingerprint resistance
Love love love ❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my new fridge! Would have given a 5 star rating except my battle with finger prints is annoying. You can choose different color panels however to cure the print battle.
I would recommend this to a friend - Pros mentioned:Beverage center
Best refrigerator ever
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I’ve ever owned and I’ve had a subzero… I love the beverage center the icemaker I love that there’s no handles. Just a beautiful refrigerator. Nice and cold.
I would recommend this to a friend Big enough for everything
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge, very white. Love all the internal space and the extra compartment in the middle serves as a nice way for my father in a wheelchair to reach food at his level
I would recommend this to a friend- Pros mentioned:Capacity
4 door flex drawer fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools evenly and has plenty of storage. I like that it has a flex storage to add meats, drinks or sort serve ice cream.
I would recommend this to a friend My new sumsang!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it out of necessity. I love the flex drawer but the shelving for me does not allow for optimal storage. My previous Samsung was really good in terms of being organized. If i had time i would have shopped a little longer.
I would recommend this to a friend- Pros mentioned:Capacity
Phenomenal Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. So much room and great ice maker. Having the ice maker actually in the freezer is a game changer.
I would recommend this to a friend Best purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this fridge. It is spacious, cools evenly, the ice is awesome and it texts me when the kids leave the doors open and when the filter.is due to be changed. I couldnt be happier.
I would recommend this to a friend- Pros mentioned:Beverage center
Great if it lasts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. I am hopeful it lasts. If it does its amazing. The beverage center is great and the middle drawer is perfect for some brews.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge and Freezer, Flex Zone-not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is big and beautiful. Love the varying options for opening the doors and the bottom freezer drawer. The flex zone, even though it is set at 0 degrees F, does not freeze much of any liquid to a solid form. That is disappointing. Other wise we like the fridge well enough.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Shelly,
Thank you for reaching out and loving the fridge. I understand you're concerned because it doesn't freeze; this is not the experience we want you to have.
To help you with this, I am providing these links below to guide you on the issue.
Kindly click this link for some Troubleshooting steps to help you with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01001029/
What to do if your refrigerator is not cooling:
https://www.youtube.com/watch?v=ogwmuhLH4G4
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144799863
Thank you for choosing Samsung. Have a great day!
^Chrystel