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Customer Ratings & Reviews

$2,199.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1995 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,995 reviews
  • Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome .. very spacious and versatile.. huge upgrade

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stylish, Yes. Functional Without Handles? Not So.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this refrigerator for about a month and are returning it. While it’s sleek and modern, several usability issues make it impractical for daily use. Handles The lack of handles was our biggest issue. Both my husband and I instinctively reach for where handles should be, leaving fingerprints across the front despite the “fingerprint-resistant” finish. After a month, it still felt unnatural. Water Station Door The water station door isn’t intuitive. Without a handle, finding where to press or pull each time feels clumsy. What should be a simple motion becomes a small but constant frustration. Water Station Space The water station takes up a large portion of the left door’s interior. If you store a lot of condiments or ingredients, you’ll lose valuable space. The built-in pitcher is convenient, but the trade-off in usable storage isn’t worth it. Freezer Door Again, no handle. We didn’t realize how much we relied on a good grip until this design. It looks clean but feels awkward every time. Freezer Drawers Inside the freezer, the two-tier drawer system isn’t smooth. The top drawer for ice and smaller items blocks access to the lower section, so you end up fumbling around to reach what you need. Visually, it’s a beautiful appliance, but day-to-day function matters more. For us, the design choices sacrificed practicality for aesthetics, and that made it a return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ronnienichol,

      Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your experience with the refrigerator.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Bespoke Fridge

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing Refrigerator for the price. Very slick looking.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I have ever owned. Love the beverage center and the ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best fridge that we’ve ever owned. It’s quiet and truly finger print resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lots of room. The ice shapes are cool. The beverage center is fantastic I can fill my keurig up quickly with the pitcher that is always ready

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The service was great!! Chad was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator has been great. I would recommend buying it for your house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I had it for two month it works great for me

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Awesome fridge for a better price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I ever had. From the space, ice maker and the beverages features are the main reason why I bought this fridge. And it’s Wi-Fi connected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally loving my new refrigerator. Works great and fits my space perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Product is just as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, like that it doesnt have handles and you can just pull it open. Plenty of ice always. Just a good choice for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator Sampson. It does a good job. I am very happy with it. Thank you Lois Hedgepath.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bespoke refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my frig!! it is beautiful and works so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome fridge. Love the middle drawer. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bespoke 29 cu ft is the best refrigerator that I've ever purchased. It's sleek and has more space inside that I could have imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bangin' Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bangin' fridge. Charcoal glass panels look bangin'. Samsung did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the beverage center, lots of pace and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and functional. Keeps all items very cold!

    I would recommend this to a friend