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Customer Ratings & Reviews

$2,199.99
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The comparable value is $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1996 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,996 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is amazing! The best I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are elderly and it was difficult for me with a top freezer refrigerator to reach in to the bottom of the back. I had to turn my bottom toward it and lean back with my arms and then when my husband with a walker fell into the refrigerator three times. I decided it was time to get one with the freezer on the bottom and this is been a godsend. Thank you Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this icebox but the filter did randomly start leaking and flooded our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice It's working fine I have not have a problem I had it for at least one month

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator although very nice it is not fingerprint resistant and the filter is really hard to change not as easy at it looks! With Samsung I would recommend getting extended warranty! My daughter has the same one and is having problems with the filter too! Wouldn’t recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IngridG,

      We understand how you feel about your refrigerator and the process of changing the water filter. We're here to help.

      We have shared a video link below that we suggest watching from 2:04 to 2:33 for tips on cleaning the exterior of your fridge to prevent leaving fingerprint marks.

      How to clean your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=Gw_NOk1rLAY

      Additionally, below is a link with instructions to help when changing the water filter on your refrigerator. Please check the embedded words and watch the video for more details.

      How to replace the water filter in a Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS10005090/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150676745) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. So pretty in my kitchen. Works great too

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Buy. Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Really neat and easy to use features. The beverage station is worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far we have had it for almost 2 months and it’s been great. Very spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and ice maker. In love with the water station.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Luv it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the real Deal! The beverage center is awesome!! & it’s super spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge with plenty of space and a great price. Love the idea of replacing panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I loved my purchase. It fit perfectly in my space and works wonders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nicely thought out mechanics, loads of space and functionality out the window. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the beverage center is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for. Lots of space and nice compartments

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge meets our family’s expectations and it is the best fridge ever!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful fridge. Love the beverage center! Love the wifi feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service & Good Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Samsung products and the godd Service from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, a lot of space. Easy to use. Two ways of drinking water and two different type of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I’ve ever bought! The drop off crew did a great job!

    I would recommend this to a friend