Customer Ratings & Reviews
- Model:
- OBX RF30BB6200AP
- SKU:
- 6586695
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Very dissapointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice unit for the first two years, then at 2 years and 1 week the freezer died which requires almost $1500. to repair. So sad that the quality is not there for such an expensive fridge. will switch brands next time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RalphH, we take your experiences with the fridge with utmost importance and would love to look into this right away.
Below is a link to help you with your freezer. Please click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
I have also shared your warranty for more details
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RF30BB620012AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147236504) to help our team pull up your information.
Have a great day.
^Camille
2 years old and already dead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 years old. Already dead. Had to buy a new fridge. If you buy one get the 5 year plan. No plan= $1500 repair bill. You have been warned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your refrigerator that has not worked within two years of owning it. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you with setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147300972) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Doesn’t cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cool past 48 degrees had to get a replacement
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, LoganC.
Thank you for choosing Samsung for your fridge needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille