Customer Ratings & Reviews
- Model:
- RS28CB760012/AA
- SKU:
- 11792047
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
It’s pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like it and it keeps everything more cool than other fridge
I would recommend this to a friendKnoxville, Tn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome products...great install team. Sale person did an great job.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was a deli drawer and that the door with the ice maker didn't hit the cabinets when pushed on, but otherwise love this refrigerator!
I would recommend this to a friendGood lookind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and works well. So easy to maintain and organize.
I would recommend this to a friendTotal Tech customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this refrigerator has been a disappointment. It will not make enough ice in one week to fill a 12 oz. glass and after 2 weeks, the compressor has started rattling with a sound similar to marbles rolling around in it. I would stay away from this newer product until they get the bugs worked out of it. Too bad, because it is a nice looking unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to help you for the fridge's betterment, PatrickrT.
Kindly refer to the guide below to boost the ice maker's production. We also suggest entirely watching the instructional video and clicking the included hyperlink about "Leveling of the Refrigerator."
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Please check out this link about the noises explained coming from the fridge. Kindly hover down and select "Rattling" for more information. Moreover, we advise you to watch the included video in its entirety.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145912980, to help our team pull up your information.
Have a great day!
^Chrystel
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our fridge and the water is DELICIOUS!!! You have to have one.
I would recommend this to a friendBest value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fingerprints and it compliments our cabinets and countertops
I would recommend this to a friendPoor service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service is terrible - all combined, they have called me and reschedule over three times. i purchased 2 refrigerators, a microwave, a dishwasher and 98 inch tv - over 8,000 dollars - and their delivery service sucks. Honestly, a terrible experience. I bought this during black Friday and I am still waiting. I went to the store and all they tell me is to call customer service. I would not recommend these items - at least not from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JTupac,
To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but should have bought a bigger one lol
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the app for it and it was easy to put it together
I would recommend this to a friendjames
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this ok forever to deliver. overall the quality of product was great.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JamesM,
We're glad to hear you're happy with your new refrigerator. To better assist you with your delivery experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Samsung Bespoke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Ice and Water features on this fridge.
I would recommend this to a friendSatisfied with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. is a perfect fit for my home. Great quality
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around cooling is the best feature ever! Love this fridge
I would recommend this to a friendRefrigerator Swap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and set up was quick, on time and professional.
I would recommend this to a friendHappy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this appliance the size is very nice the only small complaint is the noise after you open the doors with the sensor
I would recommend this to a friendGreat product and looks great as well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior water pitcher and space/flexibility is great
I would recommend this to a friend- Pros mentioned:Water dispenser
Stolen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator on a flash sale. Then after reading reviews of other Samsung fridges 2 weeks later I decided to add the warranty because of sensor issues. Best buy then turned around and charged me the difference between the flash sale price and the current price without authorization. Now they wont give me my money back. The only thing this fridge is missing is a middle drawer for meat.ABSOLUTELY love the ice maker in the middle of the freezer.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We understand your disappointment about the experience you had. Let us help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Ice maker is very slow takes 24 hours to make enough ice for 4-5 drinks
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. It is just what need for your food.....
I would recommend this to a friend