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Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance and the impressive brightness of this hood. Users also appreciate the convenient connectivity features that allow for seamless syncing with their cooktop. Overall, the product is highly regarded for its powerful operation and modern functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Brightness, Connectivity, Overall performance

    Rated 4 out of 5 stars

    Awesome Range Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved home and installed all new appliances in the kitchen from Samsung including the 36" Range Hood in Stainless Steel. The hood really completes the look and feel of the kitchen and I really like that Samsung added Bluetooth connectivity although we unfortunately needed to remove the Wi-Fi module from the cooktop as due to an insufficient counter depth. The hood is extremely powerful and the lights are bright. It would have been five stars if there was an option to dim the lights but that doesn't appear to be possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that it connects with cooktop. Very nice feature, the lighting is also great. Love the stainless steel look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Unit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers milled around the kitchen for a while before telling me they couldn't do it. They were right, the exhaust was too low. I had to cut a new one and fill the old one. Serious DIY pain. Once installed, it looks nice, moves a good amount of air and the lights are bright. Pretty much as described. Expensive, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it remodel my house love the fact that you can clean the vents and you don't need to havea hole to the outside

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful hood with amazing functionality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood is both elegant and powerful. With the normal low / high setting it is not too loud. The High and Boost settings are loud but do what they are supposed to and have excellent power to get smoke out of your kitchen. Functionality is great and it is also a beautiful piece to any kitchen. This is one of the main parts features of our kitchen and we get compliments every time a new person comes in!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Connectivity

    Rated 5 out of 5 stars

    36" Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood, does a really good job of eliminating unwanted odors. Like feature of syncing to cooktop. Light is really bright so you can see food. Well built. Only issue I had was cleaning residue from protective plastic. I took about 2 hours to clean it all off.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been operating his hood for about a month. It seems to be performing excellent and I love the features like it connecting with our cooktop so the fan comes on when a burner does. Great design and simple operation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our new construction

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are building a new house and was not real sure how it would it’s great, not loud and it works great. We vented to the outside works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit noisy but works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loud vent, but it works. I don’t know how to connect it yet to my Samsung cooktop, can’t find it in the app, Careful when you touch the vent opening. They easily came off and fell on my induction cooktop. (Ack! Not covered by warranty or geek squad.)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey, jennysings. I would like to help with this. Here is a link (https://bit.ly/2RX9ZGl) that will provide you with troubleshooting steps on how to connect your range hood to Bluetooth. Thanks for letting Samsung be apart of your family! ^Ash Samsung

  • Rated 4 out of 5 stars

    Very nice looking Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is matted with the 36" Cooktop. Pros: Easy to install. The fan is a bit noisy but has very good power. Works great for an 8ft or 9ft ceiling. Bluetooth connection to the cooktop is nice as it comes on and off automatically. Cons: the chimney is a bit flimsy but is fine once installed. The packaging is the worse, DO NOT OPEN WITH A BOX CUTTER!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently did a renovation and bought this Samsung vent to match with the rest of our Samsung products. It looks great and works well. Basically everything i asked for with a timer and light. I haven't tested out the bluetooth connection yet though as i haven't needed to use it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an entirely new kitchen appliance set up from Samsung including this Hood. It is Sleek and beautiful. It's easy to keep clean, it illuminates our entire stove top and the fan does a terrific job of keeping our house smoking odor-free

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced and Rear Mount Beware!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood, by all accounts should cost half as much. Other similarly styled hoods with similar specs (cfm, etc) cost ~400. The only additional feature or spec is the gimmicky bluetooth connectivity which simply turns the fan on automatically when the stove turns on. We intended to mount this hood such that it vents out the back. No one at best buy, nor the 3rd party installer realized that this hood requires an adapter kit to vent out the rear. So, despite having had someone from the 3rd party come out ahead of time, the installers showed up without this part (I blame both companies) and so it could not be installed. The kit allows you to reposition the motor inside. Further, the installers tell me that unlike most every hood out there, this one vents out of the middle of the back, instead of closer to the top. Probably a difference of 4-6". Since we are replacing an existing hood and not doing a total gut of our kitchen, the vent duct and the hole in the hood do not line up. Best Buy still has not reached out to remedy the situation that happened 4 days ago. I plan on returning this hood and purchasing one that costs less, performs the same, and uses a more standard vent location.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for your feedback to the installer / technician.

      Reference Number: 1144675938

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Like the simple lines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the shape and the lines. It is not as noise as I expect from the others reviews. Good suction!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Overall performance

    Rated 5 out of 5 stars

    Nice range hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice, works great. I like the overhead lights as well. I would definitely purchase this again if needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NatM! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has very strong suction and design is gorgeous!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Connected Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood is connected in two ways. It is controllable via Wi-Fi (which is cool), but it is also connected via Bluetooth to the cooktop. This enables a feature to turn on the hood when the cooktop is used. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up in home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood with the cooktop on looks great in my kitchen. The SmartThings app is a great way to connect and use this product. It’s quieter and more efficient than my older range hood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to link up with stove top(not a great unit). I want the hood on when I or someone else cooks on the stove top. It does exactly that. Stove top turns on. Hood vent automatically turns on to low.

    I would recommend this to a friend