Customer Ratings & Reviews

Posted 5 years ago

Samsung is proud to be a welcomed addition to your home. Thank you for the 5 Stars! ^Lo

Posted 5 years ago

Samsung is excited to hear that we have met your needs with our vent hood. Designing products with the top of the line features so cooking is less stressful and more exciting is our goal. Thank you for selecting Samsung for your cooking needs. ^Cat

Posted 4 years ago

Hi stefano82,

Thank you for reaching out to us and we are glad to know that you are using Samsung range hoods. We apologize for the inconvenience of the range hood doesn't meet your expectation. We understand that our product is a little expensive, however, you won't regret the quality of this hood especially since it has a powerful 390 CFM2 Ventilation that circulates air to move odors quickly. Don't worry will surely notate your feedback about this matter for a better product in the future.

I suggest clicking this link to know more about the product:
https://downloadcenter.samsung.com/content/UM/202005/20200507090208448/NK30N7000UG_AA_LIB0139973A.pdf

You may also use this link for regular maintenance of your range hood's lifetime:
https://www.samsung.com/us/support/answer/ANS00089383/

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NK36N7000UG/AA

If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144406629

Thank you for choosing Samsung. Have a great day.

-Trisha-