Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Curved screen
NOT Impressed- Not HD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen resolution is very poor.. Definitely not HD! I purchased this as it was supposedly a great screen. The curved LED HD screen was the worst resolution I have ever seen on a monitor, and for Samsung, I was expecting a MUCH better quality product. I purchased this as I also got a Samsung 40'" 2160p smart tv, and it is AMAZING. This screen, however, is not HD, and the curve is nice, but also distorts certain windows. I DO NOT recommend any of the Samsung Curved LED screens. However, Samsung TV's I would recommend to everyone!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .DIYSUPPLY,
Thank you for purchasing the Samsung C24F390F Monitor. I am very sorry to hear that you experienced difficulties with your display.
Should you decide to give Samsung monitors another try, please know that Samsung products are engineered to the highest standards of performance and quality and we back this Samsung model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
If you ever have questions, concerns, or need troubleshooting, Samsung Customer Support is just a call away at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~Samsung Solutions
Curved Monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase and returned. We ended up purchasing a non curved screen. The slant on the screen was not conducive for our sound booth.
I would recommend this to a friendSamsung - 390 Series 24" LED Curved FHD FreeSync M
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor (HDMI, VGA) - High glossy black it functions as expected but it is not too sturdy as it should be.
I would recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I'm not that impressed with the display although for the price it is hard to complain too much. If you need a cheap display and are not too worried about color accuracy then it should work just fine.
I would recommend this to a friendBrand response from Samsung
Posted .MasterP,
Thank you for sharing your review of this Samsung C24F390 Curved Monitor.
If there is anything we can do to assist you and improve your product experience, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
- Cons mentioned:Stand
The stand for the monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stand for the monitor is just not right. You even wont be able to move your monitor the way you want to.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up and has an excellent picture. Overall I am very happy with this display.
I would recommend this to a friend Not stable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the non FPS gamer, only complaint is it’s not very stable, had to put piece of paper under one side to stabilize and it still is top heavy
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
- Pros mentioned:Picture quality
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This screen has a very clear, vivid picture. It is a great screen it watch movies on.
I would recommend this to a friend Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution and refresh rate is perfect what for what I need it for, however every time I try to load something on this monitor weather it be a youtube video buffering or a webpage loading it makes a very loud and high pitch squealing noise. I have no issues on my previous asus monitor which this replaced, or my other Samsung odessy monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Curved FHD FreeSync Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Curved screen
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colours are vivid, response time is snappy, and the curve is pleasing. Buy it.
I would recommend this to a friend Never Use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up taking this one back, I found a better monitor for better quality
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
- Pros mentioned:Curved screen
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the curved monitor and the eye save feature that they have. Great resolution.
I would recommend this to a friend Not ideal for office work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to use for working from home but it didn’t quite work out for me. The monitor did not produce clear text which is a big deal since I’m mostly working on emails or reading documents. I used it for a few weeks trying multiple settings on the monitor and on the computer to make the text clearer. But it just wasn’t working so I ended up returning it. This monitor might be okay if you’re using it for purposes other than work. I still gave it two stars since it was easy to set up and connect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JJinTx,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
beautiful monitor, but keeps cutting out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is a wonderful piece of equipment, when it's working. But most of the time it's black. If I re-boot, it will come back on, but then it goes black again. So in that sense it's crappy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .williampeck1958:
I am very sorry for the issues you have encountered with your monitor. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung C24F390 monitor is backed by a one-year limited manufacturer’s warranty when purchased brand-new from an authorized seller, like Best Buy.
We look forward to hearing from you.
- Samsung Solutions
Curved monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks ok for purpose. Control on back doesn't behave as expected. Disappointed no USB plug for powering other add on s such as devices to make it Wi-Fi wireless.
I would recommend this to a friendBrand response from Samsung
Posted .RAP21,
Thank you for your review of the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please reach out so that we can assist you via the options below:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the C24F390 Curved Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Stand Not Adjustable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the monitor because it’s stand was not adjustable and leaned forward. It was meant to be used as a secondary monitor and it hurt my eyes/neck.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Susan,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Picture quality
Great Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking fot in a monitor. Beautiful picture and easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is beautiful and screen is gorgeous however curve is hard to get used to.
I would recommend this to a friend tips down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the resolution on this printer, but the stand points the screen down, that combined with the curvature, made me motion sick to look at it. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mrpsych,
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Samsung Monitors
Ok monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok enough bigger monitor for laptop. The FHD resolution on 24" is fair. Returned and got a WQHD monitor instead.
No, I would not recommend this to a friend