Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Very Nice Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to go with an HP PC. Great picture with HDMI. LOVE IT
I would recommend this to a friend - Pros mentioned:Picture quality
Monitors Look and Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality that I purchased a second matching monitor.
I would recommend this to a friend Not so great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this monitor in Nov 2022. Couple of months it was working fine and then started to black out for few seconds. Slowly black out frequency rate increased in every 15 -20 minutes, but duration was still for few seconds. Now it turns off completely, I have to unplug power cord and plug it in back. It is too late to return now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your 24" 390 Series Curved Monitor
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Curved is over hyped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are excellent. Price was good. After set up I didnt care the way the curved screen looked. In my opinion the way it sits, it looks like its facing down on an angle. Not all it was cracked up to be.
No, I would not recommend this to a friend- Pros mentioned:Curved screen
Monitor is Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so love my new monitor it’s curved and is so awesome very good picture.
I would recommend this to a friend Samsung monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap curved monitor, ended up returning for something with better screen quality
I would recommend this to a friend- Pros mentioned:Ease of use
A great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor! The screen has great detail. It is easy on the eyes.
I would recommend this to a friend Noisy Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works fine. But the monitor i got had a constant electrical noise (kind of like a buzz) that i found very annoying and had to return. Don't purchase if you like silence.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Nice monitor easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and nice picture and good size for a desk extended monitor
I would recommend this to a friend - Pros mentioned:Picture quality
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a really good picture. Way better then my old one.
I would recommend this to a friend It's okay.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have gotten a touch screen. When you are used to using one it's frustrating to use a monitor that doesn't. Other than that, it's okay. I wouldn't buy it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BBShopper:
Thank you for sharing your feedback on the Samsung C24F390 Curve Monitor. I am sorry to see that this model fell short of your expectations.Your thoughts on this model are much appreciated and will be shared with our internal teams towards future improvements.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Samsung Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Parts did not link to the pc. No help on line. On the "queue" waiting for assistance for 20 minutes until I was forced to hang up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ENVY,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor, as well as getting through to customer service. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.Unfortunately we do not have your contract information and would need you to give us a call again.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Computer monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish there was an option to raise the monitor. I had to buy a stand just to have it raised higher. Other than that I enjoy the monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .iPhone,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor. I am sorry that you are not happy with the stand that came with this monitor.
We do want you to be happy with your purchase.
For assistance please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Curved monitor
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sold this monitor because I couldn't get used to a curved monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If you ever need assistance in the future, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Cons mentioned:Hdmi
Shadow images
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent monitor. I get shadows on images when moving during games on my Xbox. Haven't got around to calling best buy or Samsung. Kind of annoying to deal this this on a brand new product. Tried new HDMI and didn't fix.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Brian,
Thank you for your review of the Samsung C24F390 Curved monitor. I am sorry to hear that you are experiencing shadows on images during gameplay. I understand your disappointment and frustration.
Please reach out to Samsung Customer Support so that we can provide troubleshooting or begin warranty service. You can contact us toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~Samsung Solutions
Can’t adjust stand!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is good as i expected, however the stand not being adjustable whatsoever is a real pain. next to i’ll go with something i can adjust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Brandon,
Thank you for purchasing the Samsung - 390 Series 24" Monitor. I am sorry that you are not happy with the stand.
For assistance with this monitor, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Cons mentioned:Stand
Ancient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it, it doesnt stand staright, no option to adjust the screen
No, I would not recommend this to a friend - Cons mentioned:Stand
Received used computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screws were missing and monitor did not work. Stand was tilted and wouldn’t sit upright. Missing manual and instructions CD that were clearly in the box on YouTube video. Returned the same day it was picked up. Upset I didn’t read the 1’s on the reviews before I purchased. Other customers had the same problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung curve monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item. You had to hold the front of the screen with your thumb to turn it on. My wife who is normal size and strength did this and the whole screen cracked.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great for Xbox gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome great picture bought for son and he enjoys it so much.
I would recommend this to a friend