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Customer Ratings & Reviews

$141.47

Customer reviews

Rating 4.7 out of 5 stars with 6565 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,565 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Suited needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and shape for the mobile cart it was installed on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value, but don't like curved screens

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this expecting to like the curved screen. Not a fan. Nothing against Samsung, just don't like the curved screen aspect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HappyCamper,

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.

      Samsung Monitors Samsung

  • Pros mentioned:
    Curved screen

    Rated 5 out of 5 stars

    Love the curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new curve monitor looked great and helps your viewing

    I would recommend this to a friend
  • Cons mentioned:
    Hdmi

    Rated 1 out of 5 stars

    It doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I anxiously waited for my delivery, received it, set it up, and it doesn't work. The menu button doesn't work. Ugghh. It keeps toggling between hdmi & analog but i can't choose anything. Im clicking, trying up, down, left, right and nothing. So frustrating & disappointing. I needed this for work man

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful monitor, but it's hard to know when the monitor is turned off or on. Could be better optimized.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, good on cost but too small for my real needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, smaller at home than in the showroom. I use it as my fourth monitor, and it is adequate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2. Great color, easy to set up, easy to adjust.

    I would recommend this to a friend
  • Cons mentioned:
    Tilt

    Rated 2 out of 5 stars

    Very basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a crisp look very old /grainy. Also leans downward so need to add something or mount it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GabeRoll19,

      I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    use it for my ps4, 1 potential con

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use this for console gaming on my ps4, and it works pretty well. i have it next to my pc monitors, but it fits in nicely and no issues. though i'm not sure if this has built in speakers. i don't think it does, and the reason i'm not sure is because usually i play with headphones anyways, but that may be something to consider

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    works great, good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product, works as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand is not great Monitor is great The actual monitor is a good buy, wish they had a better setup

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry that you feel the stand design is poor.

      For any assistance, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 3 out of 5 stars

    I was not impressed with the overall quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality was good, but the resolution was not as sharp as other similar products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Good monitor, but the stand is terribly weak

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor looks and functions great, I like the eye saver mode and it's easy to quickly change options. But the included stand is terrible quality, since day 1 it's been really squeaky and wobbles when I type on my keyboard or to any slightest touch to my desk. No way to adjust the stand and I can't find a way to keep it stable while typing, gives me a headache trying to work using this monitor. I've tried tightening the lock on the bottom side and it does not help. It's disappointing that I have to buy another stand to use this. Here's a video demonstrating the problem: https://youtu.be/eXkXLEu65T8

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is not that good. The skewness is not too much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung - 390 Series 24" Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is clear as well as a good size. The problem is that the stem is not adjustable and leans forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung24CurvedMonitor,

      Thank you for purchasing the Samsung - 390 Series 24" Display.

      Please know that this monitor does indeed tilt. It has a tilt range of -2° to +22°, as listed in the User Manual.

      Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you.

      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    not super happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes a while to get used to the curve screen but I cannot tell that I am a big fan of Samsung monitors.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      fred,

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.

      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    It’s does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this monitor as a second monitor to my iMac. The resolution is average and not as clear as expected. Other than that, it works just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image isn't great but the curved design is somewhat effective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Funky Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this monitor & it's pretty "FUNKY." I don't like the features. Too bad it slightly tilts forward & it's not adjustable. So disappointed.☹️. I am getting another different monitor that will suit my needs. I will return this one back to Best Buy soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Budget Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price, a bit wobbly on the stand but had not failed me yet.

    I would recommend this to a friend