Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Samsung - 390 Series 24" LED Curved FHD FreeSync M
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was nice, bright and clear, however, my son tapped the screen with his finger and it cracked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NanoleafShapes,
Thank you for purchasing the Samsung C24F390 Curved Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Pretty good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a pretty good monitor but graphics kinda suck
I would recommend this to a friendwont wake up.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased two monitors for work, one works fine. My other monitor will often not wake up from sleep and I have to push and hold the power button to power off the monitor, then repower to regain display. It can be quite annoying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 390C Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Picture quality
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Monitor for a gaming computer! Picture quality is awesome!
I would recommend this to a friendBrand response from Samsung
Posted .Lara,
I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Buzzes like a swarm of cicadas on a summer night
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uggggghhhh The constant buzzing. Cheap components = buzzing no matter what you do. Returning.
No, I would not recommend this to a friendPivot does not
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The angle of this monitor is a bit downward. I would rather have then pivot up and down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EZayas,
Please know that this monitor does indeed tilt. It has a tilt range of -2° to +22°, as listed in the User Manual.
Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you.
Samsung Monitors
Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the monitor just don’t like how loose the components are at the back
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Okay monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay monitor, nothing special about it really, not great for any kind of gaming
I would recommend this to a friendBrand response from Samsung
Posted .SoNotaCop,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Not for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has some pixels flicker occasionally and lags on gaming
No, I would not recommend this to a friendMr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this monitor for gaming. Refresh rate is too low
No, I would not recommend this to a friendBrand response from Samsung
Posted .Larryballs6969,
I am very sorry for the issues with refresh rate you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Spring for the 27" and thank me later
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice monitor if you can find on sale. However, the small screen size leaves much to be desired.
I would recommend this to a friendBrand response from Samsung
Posted .Trihelix,
Thank you for purchasing the Samsung C24F390 Curved Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
NO CURVED SCREEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In trying to be able to see everything I missed the main part of the screen. Maybe OK for movies but not for work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BJSATDPA:
Thank you for your review of the Samsung C24F390 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Fits nicely in available space. Clear graphics.
I would recommend this to a friendNo so good for daily use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i felt this monitor was not so clear. not suitable for anyone using this for non gaming use...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arumalla,
I am very sorry for the unclear picture you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Cons mentioned:Stand
Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stand isn’t great it sits forward and is very low
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amyjo,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor. I am sorry that you are not happy with the stand that came with this monitor. We do want you to be happy with your purchase. For assistance please contact Samsung Customer Support and a representative will gladly help you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung Monitors
Monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to say its a monitor has a clear screen looks great in color
I would recommend this to a friend- Cons mentioned:Hdmi
Not dvi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not dvi I had to buy extra wires to make it work
I would recommend this to a friendBrand response from Samsung
Posted .Decent,
Thank you for purchasing the Samsung - 390 Series 24" LED Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Wish it worked with my MacBook.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice with a clear display but it won’t work with my usb-c ports on my MacBook
I would recommend this to a friendBrand response from Samsung
Posted .JanieB,
Thank you for having purchased a Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
If this issue has been consistently happening, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is alright. Picture quality isn't what I thought it would be. For the money you could find a better one.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Benjamin,
Thank you for your review of the Samsung C24F390 Curved Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Should you ever need assistance or have questions about this product, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we greatly appreciate your comments and suggestions.
~Samsung Solutions
Good for 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April 2017, it's now barely November 4 and I see 1 dead pixel. Monitor gets pretty hot along the right side.
No, I would not recommend this to a friend