Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Terrible Return policy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t the product that gets 1 star, it’s Best Buy. Terrible return policy (15days). I didn’t even pick it up for 5 days. So I literally had 10 days to travel to the family, give it as a gift, find out it wasn’t right and return it. Well that took longer than 15 days. Will NEVER buy from “Best” Buy again! It’s policies like this that drive people to buy from Amazon!
I would recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you had an unfortunate purchasing experience with your seller.
Should you ever need assistance or have questions about using this product, please contact Samsung Customer Support
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors
Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an ok monitor. Bought based price. Graphics were disappointing but it was functional.
I would recommend this to a friendBrand response from Samsung
Posted .Walker,
Thank you for your review of the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am very sorry that you are not completely happy with graphics on the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please do not hesitate to reach out, so that we may assist you.
. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the C24F390 Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Lack versatily
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a problem to remove the base and the quality is not enough to work at home
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crismore,
I am very sorry for the trouble you have had removing the base with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for work after reading that curved monitors were better for your eyes. I do love the colors on this but that's pretty much it. The display is shaky/blurry at times no matter what settings I use and it ultimately gives me headaches and makes my eyes tired. Not working for me. I purchased another monitor that I prefer and will be returning this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thom:
Thank you for your review of this Samsung C24F390 Curved Monitor. I am sorry to hear that it did not work out for you and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We hope to regain you as a customer in the near future.
- Samsung Solutions
good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking a monitor to my son and i bougth this one , very good item and i have very happy for him.
I would recommend this to a friendBrand response from Samsung
Posted .Negrita:
I’m glad to see you made the jump and purchased the Samsung C24F390 Curve Monitor for your son and that he's loving its performance!
If your son ever has questions or needs assistance with this monitor, please know that Samsung is always here to help him. He can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.
- Samsung Solutions
It's alright
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serves it's purpose. Not the best but it works. Not as clear as I expected
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darby,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns
Samsung Monitors
Samsung 390 24”
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this monitor. Felt really cheap So I immediately returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Louie,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Picture quality
Audio not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, I can’t get the audio to work though. I thought I was doing it wrong but after looking more into it I just found out the audio truly doesn’t work. Again, the picture is great I just would appreciate a new one.
I would recommend this to a friendBrand response from Samsung
Posted .joey,
Thank you for having purchased a Samsung - 390 Series 24" LED Curved monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Picture quality
Perfect picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor has a wonderful picture quality. Great for gaming!
I would recommend this to a friend decent but screen curve can be distracting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall screen is ok and definition is fair. Curve sounds good but not the best for a computer monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .broozo,
Thank you for purchasing this Samsung C24F390 Curve Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3 )Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
~ Samsung Solutions
- Pros mentioned:Picture quality
Great screen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen for playing online games. At a reasonable price.
I would recommend this to a friend Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything higher quality than this is a ripoff. You can’t see better quality with the naked idea.
I would recommend this to a friendBrand response from Samsung
Posted .Jonb:
Thank you for purchasing this Samsung C24F390 Curved Monitor. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
- Samsung Solutions
Ok Monitor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitors are just ok. Nothing special bout them. I mean the curve feature is fine, but that's it.
I would recommend this to a friendBrand response from Samsung
Posted .musoke:
I’m sorry to see that you rated this product 3-stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Solutions
Ok Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok. The curve was a little different. I ended up returning it. It wasn’t bad just wasn’t for me.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .SPECIALK,
Thank you for sharing your feedback on the Samsung C24F390 Cruved Monitor. I am sorry to see that this model fell short of your expectations.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
~Samsung Solutions
Really Good For The Price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are just starting out with monitors, I'd recommend this one. It has useful settings that are more than likely applicable to all users.
I would recommend this to a friendNot for high graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and probably would be good for basic, normal requirements. But, I really needed a higher contrast.
I would recommend this to a friendNothing special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you can find a better monitor in the price range. This is a basic monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cheese:
Thanks for choosing the Samsung C24F390 Curve Monitor. If you have any issues with your monitor that cause you to give it only three stars, please feel free to contact Samsung Customer Support any time.
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
To optimize your product experience, we encourage you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
…and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Too much priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product seem to be but overpriced. Got it and happy with its purpose
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mrkv,
I am very sorry to see that you were not happy with the price for the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Not as expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally speaking most samsung products I purchase are amazing. With this specific model, I've been having issues turning it on and off. Another issue is it keeps searching for an input. My computer was swapped twice, to see if this was causing the issue. It continues to do the same thing. I am returing it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AshforGames32,
I am very sorry for the issues turning of and on, as well as searching for an input that you have encountered with your Samsung - 390 Series 24" LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
- Pros mentioned:Picture quality
I like that it stands on it's own.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it stands on it's own. Nice picture quality.
I would recommend this to a friend