Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Not Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it not portable. Purchased AOC very portable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
-Samsung Monitors
Nice screen but. .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow loading and high priced. Touch screen wasn't worth higher price paid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cindy20,
Thank you for sharing your feedback on the Samsung 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations with slow loading.
Please reach out to us for assistance with your monitor and the slow loading.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
I Expected More From This Brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Original paid 200!!, after testing this monitor for 4 months i have come to the conclusion that I should have spent the money and then some on different brand or model. Iv always liked Samsung products and had good experiences with them but after reading reviews on this product and experiences myself, it seems this is one Samsung let’s slip through there fingers. To start with the monitor gets so hot that sometimes will turn off. The imagine quality isn’t what its truly cracked up to be, and to top it off after 4 months pixiles have stared to die, all I can say is thank you Best Buy for a product replacement plan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nwsubaru,
I am very sorry for the issues you have encountered with your C24F390 Curve Monitor. I understand the frustrations and the inconveniences this has caused. I ask that you please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
We can be reached by any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from BestBuy.com or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Solutions
Got what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, no issues with the monitor. Fix’s on desk
I would recommend this to a friendBrand response from Samsung
Posted .NoName,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
It's ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but don't like they way the base angles down.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Will,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" Monitor. I understand your disappointment but do want you to know that this monitor does indeed tilt.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Good screen but not adjustable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it as I needed to be able to adjust the height and angle
No, I would not recommend this to a friendBrand response from Samsung
Posted .SPAR,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Good screen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was good but the display was not to my liking.
I would recommend this to a friendBrand response from Samsung
Posted .Sling,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Good monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is good but the stand is not flexible and the monitor angles downward
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bosslady:
I am glad to see that you are enjoying the clarity of the Samsung C24F390 Curved Monitor. This model delivers deep blacks and bright whites so you can clearly see even in the darkest or brightest scene with Samsung's Active Crystal Color technology.
I am sorry that you found the design of the monitor stand and adjustments to be lacking. Your thoughts on this will be shared with our product team.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Thank you for choosing Samsung!
- Samsung Solutions
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great product. Had trouble with the plug and play when I installed it.
I would recommend this to a friendBrand response from Samsung
Posted .DaveS,
Thank you for sharing your review of the Samsung C24F390 Curve Monitor. I am very sorry to see that you are having issues.
Please contact us so that we can better investigate your issue and assist you towards a solution by any the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Solutions
Moderate but effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Serves its purpose. But resolution could be a little bettet.
I would recommend this to a friendBrand response from Samsung
Posted .Loke:
Thank you for purchasing this Samsung C24F390 Curve Monitor. Your thoughts regarding the resolution on this model are much appreciated and will be shared with our internal teams towards future improvements.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung!
- Samsung Solutions
Tilt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is tilted foward and there is no way to adjust it . It’s not put together from the back side .
No, I would not recommend this to a friendA fair screen to get by
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, the colors are not great. That's my primary complaint.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dragonley,
Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C24F390 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will gladly help you:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. Like the design. I dont use it everyday. But I this this is good.
I would recommend this to a friendBrand response from Samsung
Posted .Kibriya,
I'm very glad to see that you are happy with this C24F390 Curve Monitor.
If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
~ Samsung Solutions
- Pros mentioned:Picture quality
Good for gaming, BAD for reg. Computer use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for gaming, horrible with computer software usage, like Microsoft programs. Blurry/shaky picture causing headaches, when using it as desktop.
No, I would not recommend this to a friend Curved monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this monitor. Had not bought a curved monitor before, but this might be something we'll do again.
I would recommend this to a friendcurve monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent work monitor. the curve makes it easy on your eyes so there is little reflections from outside light
I would recommend this to a friend- Pros mentioned:Curved screen
white spot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first curved monitor. awesome, except for the pea sized white spot right in the center of the screen. returned for a regular screen monitor. really wanted to keep the curved one though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung 390 Series 24" LED Curved Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
-Samsung Monitors
Disappointing viewing angle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This deal was too good to be true. Maybe my monitor was just defective, but I found that because of the curved surface, no matter what angle I looked at the screen, some part of it would have that "out of angle" discoloration. It made it impossible for me to look at.
No, I would not recommend this to a friendBrand response from Samsung
Posted .brightben1111,
I am very sorry for the "out of angle" discoloration you have encountered with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Xmas
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this for my son for Christmas right but I really think it was the best gift to have since he want one.
I would recommend this to a friendGood sreen, bad viewing angles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning it for a different one. Poor poor viewing angles
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lilcountry:
I am very sorry that you are not completely happy with this Samsung C24F390 curve monitor and have returned it.
Should you ever decide to give Samsung monitors another try and need assistance with setup or with any concerns, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We greatly value your review and will share your user experience with our product team.
- Samsung Solutions