Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Open Box - BEWARE!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it one star because it was open box "excellent condition." The monitor stand was missing and several of the LED display lights were dead giving a 1/2 inch wide vertical black streak all the way down 1/3 of the monitor screen. So disappointed. Started a new job and bought this out of my own pocket. Now I have to drive an hour and a half one way just to return. The screen itself appears to be absolutely beautiful resolution.
No, I would not recommend this to a friendTurned off to curved screens and returned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sure some people would really like this monitor. Pretty fuzzy screen, very top heavy, a really off-putting product for curved screens.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 1star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
- Samsung Monitors
Samsung montier tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it back to best buy because IT said, that was wrong one and suggested me use TV instead of montier screen
No, I would not recommend this to a friendConnectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor compatibility with my Surface Pro 7+... If you don't already, it might be good to communicate this info to potential customers
No, I would not recommend this to a friendGreat monitor for grandson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. Seems to work well for his gaming system. This was what he wanted for it.
I would recommend this to a friendcame damaged with black line running down screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.opened the box it came in and it was damaged with a large black line running down the front of the screen. best buy in algonquin, IL refused to help and store manager did not believe it was damaged prior to us opening box and stated we must have caused the damage. never going to buy anything from this company again and we were very loyal customers who even had best buy credit card. we have told everyone are story and are also promoting they buy from a different company
No, I would not recommend this to a friendBrand response from Samsung
Posted .eric83,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy customer service directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
Expensive and Low Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days of using the monitor it appeared an horizontal line, first colored then just white that went from side to side. Looks like some pixels are dead or just stopped working. Such a shame from a Samsung Monitor. Seems like quality is no longer a part of their brand.
No, I would not recommend this to a friendYou pay what you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap price for cheap monitor. No issues with display. The on/off button was frustrating to work with. Turning it off takes a longer wait time- and a bit of fumbling around.
I would recommend this to a friendMight be ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it’s always pointing down. Proabably find at a stationary desk by not to portable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rtpo,
Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. Please know that this monitor does tilt. It has a tilt range of -2° to +22°, as listed in the User Manual. Place the monitor on a flat sturdy surface, hold the base down firmly with one hand, grasp the top center of the bezel with your other hand and push firmly and gently back. This should tilt the monitor screen back. To tilt the monitor down, just push the bottom of the bezel gently and firmly back while pulling the top of the bezel towards you. if you need any assistance please do not hesitate to reach out via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung Monitors
Open Box Monitor was Used and Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in Best Buy for this Open Box purchase. The screen was greasy dirty, the base was all scratched up and the stand appears to be a substitute. The stand put the monitor at the wrong angle which we know because this is identical to another monitor we keep in the home office. Including the two week wait for delivery, everything about this purchase was wrong and now we've got the hassle of returning it. You've got to do better, Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wolf,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived in not so good condition.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
- Pros mentioned:Picture quality
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great screen but the 27 is much better. My husband does a lot of reading and there is a noticeable difference.
I would recommend this to a friendBrand response from Samsung
Posted .Likeit:
Thank you for you for purchasing the Samsung C24F390 Curved Monitor.
If you ever have questions or need assistance with this monitor, please know that Samsung is always here to help. You can reach us at any of the following options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Thank you for choosing Samsung!
- Samsung Solutions
- Cons mentioned:Hdmi
HDMI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wont connect to the pc with hmdi cable after two months of use. Picture quality is not there either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .steve,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Train Your STAFF !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the following computer; CyberPowerPC - Gaming Desktop - Intel Core i7-9700K - 32GB Memory - NVIDIA GeForce RTX 2070 SUPER - 2TB Hard Drive + 500GB SSD - White I was told this particular Monitor would work as a second HDMI plug in Monitor. However, even though there are two HDMI plug ins on the back the computer only works with ONE HDMI Monitor. I need a Monitor using a Display type plus in it seems?!?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Phil123,
Thank you for sharing your feedback on the Samsung 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your HDMI port needs.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dmin depth monitor and has a night time feature so itll be easy on the eyes
I would recommend this to a friendDead pixel in the screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor looks great but it does have some dead pixels right in the center of the monitor. And I exchanged it for another one still had the same dead pixel issue in corner this time. So I now have exchanged the same to a LG 27inch monitor.
No, I would not recommend this to a friendDO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is not sturdy at all. I had it on my kitchen table and it still was easy to wobble. I had it less than 2 months before the monitor tipped over with little effort and now images are distorted and unviewable on the screen. The only positive thing I can say is that is was easy to connect to my Windows 11 laptop,
No, I would not recommend this to a friendGreat for dual setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this in my business to setup dual monitors and they work like a charm!
I would recommend this to a friendSamsung monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these for my office and love them so I can work off my laptop.
I would recommend this to a friendNo sound?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My monitor displays everything nicely however I think it’s defective because there is no sound. It’s not my PC I checked with another monitor?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joe7865:
Thank you for purchasing the Samsung C24F390 Curve Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/computing/monitors/curved/samsung-24-curved-led-monitor-lc24f390fhnxza/#specs
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance with adjusting scaling, please contact Samsung Customer Support and representative will gladly help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Cons mentioned:Stand
hoax
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like. Points downward and doesn’t adjust at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.