Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
screen Going dark or crazy matrix
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months last. Today’s was last day losing signal going dark and crazy matrix this is first time I look down on Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Leonicio,
Thank you for purchasing the Samsung Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Didn’t connect to hdmi adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with my laptop and adapter that i also bought brand new. Wasted $150 altogether
No, I would not recommend this to a friendStopped connecting through HDMI port after a coupl
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used as a second monitor to my laptop. It worked great for a couple of months and then it stopped connecting to my laptop. Will not purchase again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kristen,
I am very sorry that your monitor has stopped connecting to your laptop with your Samsung - 390 Series 24" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Sub par
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not necessarily a bad monitor, just didn’t prefer the angles and the quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung is Falliing in Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 30 days after buying, the screen went black. Doesn't work and the website says that I can't return it. Not recommended.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YORKMAINE,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
1st Samsung I've been disapointed in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor arrived DOA, called store = "put on wish list" no answers from store or net. I know things are bad, just don't leave customers hanging.
I would recommend this to a friendBrand response from Samsung
Posted .Mouse,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
I won't be buying refurbished again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six weeks in and it crapped out. Conveniently missed the return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this 24" 390 Series Curved Monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact BestBuy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Sucks :/
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen keeps going to black. It takes me many tries for the screen to start working. Get something better if you can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NotGreat,
Thank you for having purchased a Samsung - 390 Series 24" LED monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Not my best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor’s ports were no longer functioning properly right after the return period was done. I’m disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the issues with the ports you have encountered with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Cant even make it 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a interesting $188 6 month rental. Because you won't own this garbage very long, it simply won't last. ZERO stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ughh,
I’m sorry to see that you rated this product 1 star, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Poor product very cheap!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for four days and now it doesn’t work anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Monitor review
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes off or flashes and it comes back up. It is quite unstable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shopgirl,
Thank you for having purchased a Samsung - 390 Series 24" LED Curved monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Litterally has no power not even a month later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.monitor worked for about 2 weeks and now has litterally no power to the display.
No, I would not recommend this to a friendBrand response from Samsung
Posted .carpchick7,
Thank you for sharing your feedback on the Samsung - 390 Series 24" LED Curved Monitor. I am sorry to see that this model fell short of your expectations and is not working to your expectations.
Please reach out to us for assistance with power issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Mounting issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not mount this monitor! Although I did, it was not easy. You have to take off the curved screen, It cracks easily!
I would recommend this to a friendBrand response from Samsung
Posted .osker,
I am very sorry for the mounting issues you have encountered with your Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Decent monitor. Terrible stand.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The low quality stand of this monitor makes it wobble at the slightest touch or vibration.
I would recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Broken. Poor quality. Would not accept return or exchange. Horrible.
No, I would not recommend this to a friendI’ve was duped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the monitor on 7/14 and had to return it on 8/9 because it wouldn’t work; blank screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nibby,
I am sorry to see that you were not able to get the C24F390 to display correctly and have returned it.
Should you ever decide to give Samsung monitors another try and need assistance with setup or with any concerns, please know we are always here to help. You can contact Samsung Customer Support via:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We greatly value your review and will share your user experience with our product team.
~ Samsung Solutions
Its a standard monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen quality is not as great as i had hoped.
I would recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible monitor. Cheaply made and horrible design regarding the stand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry that you have not had a good experience with the stand design.
For assistance, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bad monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to have to return this, this screen keeps showing red, good thing I got the warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted .Fletcher,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor and plan to return it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors