Customer Ratings & Reviews
- Model:
- C24F390
- SKU:
- 11277476
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the product's excellent picture quality, curved screen, ease of use, and competitive price. The curved display is particularly appreciated for its ability to reduce eye strain. However, some customers noted minor drawbacks regarding the speakers, the stability of the stand, the tilt mechanism, and the limited number of HDMI ports.
This summary was generated by AI based on customer reviews.
Specs listed for monitor are wrong.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the monitor by filtering specifically by DVI ports. The specs for this monitor listed 3 DVI ports... This monitor does not have any DVI ports. 1 HDMI, 1 VGA.. that's it. Totally not what I needed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LadyKBear,
I am very sorry to see that you have encountered issues with the Samsung - 390 Series 24" LED Monitor. I understand your disappointment and hope that you will give us a chance to assist with you with this monitor.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Screen breaks easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second monitor that has broken for my husband, the screen randomly decided to crack. We are not getting this monitor again, it is ridiculous. This one lasted only 4 months, what a joke! Do yourself a favor and get something else.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
-Samsung Monitors
6 of 6 Failed shortly after 1 year.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered 6 of these units. Shortly after a year, about a year and 3 months (Just outside of warranty) all 6 of the units have failed. The screens go crazy and no longer display images just random colors. All units were on UPS/Surge Protectors. Would not recommend this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BSharpe:
I am very sorry that your monitor is not displaying properly. Although your monitor is out of warranty, I invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, the below is our flat-rate service fee for out of warranty 24” monitors. The below does not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
Flat-Rate Service fee for 24” – 32” Monitors: $150
You can reach Samsung Customer Support at 1-800-Samsung and a representative will gladly help you.
Again, I am very sorry for the current issue. We look forward to hearing from you.
- Samsung Solutions
power supply garbage horrible for coding
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this thing died in less than 2 years. its horrible for coding as the curve will torture your eyes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vilogi,
Thank you for sharing your feedback on the Samsung - 390 Series 24" LED Curved FHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your monitor.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Dead after 2.5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was great, bought it on 11/28/2018. But now on 02/16/2019, it suddenly went black, won't turn on, and the power button won't even glow blue to indicate power. Didn't purchase a replacement plan so I presume my trip to the store won't go well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoePro:
I am very sorry for the issues you have encountered with your C24F390 Curve Monitor.
Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Samsung stands behind the quality and performance of every product we manufacture, and we back Samsung monitors with a 1-year manufacturer's limited warranty, if purchased brand-new directly from Best Buy or any other authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions