Customer Ratings & Reviews
- Model:
- UN40MU6300FXZA
- SKU:
- 5768401
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, price, smart TV features, and size of the 40" Class (39.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Some customers have expressed dissatisfaction with the remote control, speakers, and durability of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Amazing Picture & Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently moved a couple months ago and I bought 3 of these TVs (55", 43", 40") for my new house,. They all have amazing pictures and I positively LOVE LOVE LOVE the new universal remote. They seamlessly controls my ROKUs & AMAZON FIRE TV devices perfectly and setup is a breeze... Also the built in TV Guide for OTA channels is wonderfull. My only issue has been with the 40" model. For some reason the the TV keeps losing connection with the remote and it must be "paired" to the TV before each use... Samsung has been great working with me to resolve the problem but even after a new remote and then a tv circuit board replacement, the problem persists... Overall, Samsung products are A+++ but sometimes a bad one will get through.
I would recommend this to a friend TV has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought 5 Samsung Smart TV'S. One 50" and four 40" TV's. One of my 40" TV turns on by it self. It happen the 1st time Aug 10 the day it was delivered. We were only at the house for 5 days and haven't been back since and it happened again during that time. Then during 3 weeks I had someone come to check my house TWO OTHER times and the TV was on again. I finally had someone just unplug it. Now I am told to bad. No replacement. I have to bring it in and pay to have it shipped to Samsung. I was told I waited to late 15 day limit I wasn't even there for 15 days. Going back down this week. I will never buy from Best Buy again. So disappointed
I would recommend this to a friendBrand response from MrSamsung
Posted .ch908577,
Thank you for purchasing the Samsung 40" Class MU6300 4K TV. I am sorry to hear that you are experiencing issue with the TV turning on by itself.
.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
-Samsung Ambassador
Motion blur problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv back because the motion blur was terrible. They lie when it says 120 hrz processor it's actually 60
No, I would not recommend this to a friendToo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV seemed too small for a 12x12 room. When i got up close, i could see pixilation. I took it back and purchased the same tv in a 50". I love it.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .StPaulLady
Thank you for purchasing this Samsung MU6300 TV. I am glad that you are happy with the 50inch model.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Expected better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cracking noise, the picture sometimes jerks when people moving. Had Samsung before much better than this one. Not real happy!
No, I would not recommend this to a friendNice except for sound and some channel seem dark.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume has to be turned to at least 50 to get a good sound (and the TV is in a small room). Also some of the channels seem dark.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .N2jazz
Thank you for purchasing the Samsung MU6300 4K TV. I am sorry to hear that you are experiencing issue with the sound volume level.
Please give us the opportunity to assist you by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not handle HD vs. SD well. It did not auto size SD which left black areas on top and bottom of screen. Otherwise nice TV.
I would recommend this to a friendBrand response from MrSamsung
Posted .Mikey,
Thank you for your review of this Samsung 40" Class MU6300 TV.
I am sorry to hear that you are not completely satisfied with the viewing experience.
Please know that this unit does allow you to adjust the picture size on your screen.
To fit the picture to the screen, please go to: Home> Settings > Picture > Picture Size Settings > Fit to Screen.
You can also adjust the picture size and position to your liking by setting the Picture Size to Custom, and then adjust it under Home> Settings > Picture > Picture Size Settings > Zoom and Position.
For further assistance with picture settings and adjustments, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
No longer Best Buy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for our bedroom in May and given vacations, busy end of school schedules and other demands I wasn't able to get the wall mount hung until last weekend. I took the tv out of the box, hung it and turned it on. There was a large internal crack in the screen rendering it completely useless. As a long time Best Buy customer (appliances, tvs, cameras, iPads and more) I was blown away by their simple answer that they weren't responsible and wasn't their problem. I won't be shopping at Best Buy anymore which is a shame because I dont like supporting Amazon either.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .William
Thank you for your review on this Samsung MU6300 TV.
I am sorry you had issues with the purchase experience of your TV. Your feedback is important to us and we will document your concerns.
If you ever need assistance with the TV itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Not full 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like the picture is not quite full he or 4K picture seems adverage for a 4K system. Nothing to brag about but okay.
I would recommend this to a friendBrand response from MrSamsung
Posted .Amar971160,
Thank you for your review of this SAmsung 40" MU6300 Ultra HD 4K TV. I am sorry to hear that you were not happy with picture quality.
The TV will upscale as best as possible any content sent to it. The closer the signal is to 4K, the better it will look coming out. It is also designed with lots of custom settings, allowing users to adjust images to their liking.
Please give us the opportunity to assist you with finer adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my cabinet, but it works well. Amazing how light these things are in spite of their size.
I would recommend this to a friend- Pros mentioned:Picture quality
average product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pictur and price but weak sound, ended up exchanging for 55 inch model
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Amasa1
Thank you for purchasing and reviewing this Samsung MU6300 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.
Should you need assistance with features or usage with the 55 inch model, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Picture quality
Not good for gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags a bit. Terrible for gaming. Picture for price good
No, I would not recommend this to a friend complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to use, or at least I find it so. Why must I use a certain number of characters?
No, I would not recommend this to a friendIt's listening..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't understand the constant need to be connected to the internet..
No, I would not recommend this to a friendOnly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 5 years. Picture was not that great. I give 3 stars on picture.
No, I would not recommend this to a friendGreat brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good visuals but bought this out the box...wouldn't recommend doing that.
I would recommend this to a friendPerfect size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it for a guest bedroom. It fits the space on the table
I would recommend this to a friendshort life
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the TV for 2 years 4 months and it had developed a spot that is blacking out, as I understand this id the backlight going out. This is the shortest life for any TV I have ever owned. If you are looking for a TV that will last this is not a good choice....
No, I would not recommend this to a friendhad issues with it - hope it doesn't break
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every now and then it makes a weird noise.I hope it doesn't break.
No, I would not recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best Tv made know to man. Buy it when you can!
I would recommend this to a friend