Customer Ratings & Reviews

Bought on sale and had doubts, but it has a great picture! All of the apps are also good. Easy to connect to your Samsung phone or tablet as well

Amazing deal for an incredible TV! Perfect size for a medium sized room. Picture and sound quality are outstanding! Might just buy another!!

Excellent picture and audio. Lots of apps available to add to the home screen. No cable or dish needed if you have a good internet connection.

great 2ns smart tv now my husband enjoys his sports with 2 tvs on together

no complaints, pictures good for the price and wasn't hard to set up

Nice! Replaced an old Westinghouse Flat Screen That died.

Great tv. Picture is fantastic ..only downside is if you want to watch Hulu you can’t. The service is not installed and you cannot add the app. You need to attach Roku or something like it to stream it.

Love it. Great clear picture quality. Crisp stereo like sound.

I bought this TV for my son for a Christmas gift. He loves it. His Playstation is hooked up to it and he is able to stream from his favorite channels like YouTube, Netflix and Hulu after quick and easy set up.

Purchased it for a computer monitor. It’s working out excellent. Picture and sound is superb quality. I am well pleased.

Great view. Quality of picture and balue for the money

Great quality TV, Perfect size and I bought it on sale. Robert was very helpful and knowledgeable, love his amazing and authentic treatment.

A clear sharp picture. Easy setup and a perfect in the room. The only thing that I don't like is the announcement of the volume adjustments.

Awesome 40 inch TV for the bedroom. Make sure you check the size of cabinet you are putting it in. You might need to go down to a 32 inch

I think samsung made a name for themself They product with the graphic is best to play games, watch movies, or go online. The HDR and smart tv condo it something needed in this world, especially if you want the value for your money.

We own 6 Samsung LED Smart TV's. Our 40 inch that was 4 old developed a problem, so we purchased a new 40" Samsung (need a 40" to fit the location) and noticed a problem with extremely poor quality on scenes with dark backgrounds. The "Chat" feature with support gives you the runaround with AI for quite awhile, but then I spent 2 hours and 36 minutes working with an agent before finally getting a service ticket to take it to the local authorized service center. They changed a part (main PCB) and we took it home to find the same problem. Samsung customer support is very well designed to keep you away from a real person or an escalation manager. We have spent hours on the phone either on hold or with representatives. We were told to take it back for a 2nd trip to the service representative where they said they could not see the problem. We provided pictures and videos of the problem. Samsung directed the service center to send it back to us and tell us there is no problem. We can see this issue on this set only, the other 5 we have work properly. We spoke to a "technical manager" with Samsung who actually told us that he isn't going to apologize or show empathy for our dissatisfaction, even though that is probably what he should do. I told him it is likely a quality problem with this set and they should probably want it back to examine it, and replace it if they can't fix it, because it is now a customer satisfaction problem. He said no, too bad. We finally got another ticket opened and took it back to the service center. Two weeks passed when they called us to inform us it has no problem. We spoke to another manager of some kind who opened another ticket for the 3rd repair attempt. This manager promised to call us back and that she would follow the progress of the ticket. That did not happen. Ultimately the service center called us back to pick it up, as Samsung was not going to authorize any further work or parts, and that it is working. Well, it is not working and has a display quality problem with certain scenes with dark backgrounds. We have had terrible experience with Samsung "Service", I guess we have just been lucky we have not needed it before. We have purchased 6 LED set of various sizes, have 3 Samsung 27" monitors and have had several generation of Samsung Android phones. This lack of customer service has now driven us to other brands for future purchases. I see some of Samsung's responses to bad reviews, and they say "We are here to serve you 7 x 24, just call us or chat with AI, blah, blah, blah. They have cleverly designed their support path to wear you down and never speak to a manager or the same person twice to make accountability impossible on their part. Really consider other options other than Samsung.

Great tv. My opinion, it's a perfect bedroom size. No issues!

Great picture. Exactly what my wife wanted.......

good smart tv - the only ting I would like is a voice activated remote we put it in our new condo -it works fine for the small space

This was the perfect TV for our home gym. It synced seamlessly with my wife’s Samsung phone. Would highly recommend this model.