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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 575 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 575 reviews
  • Rated 4 out of 5 stars

    Almost Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the color on my prior Toshiba which I had for 13 years, so you can imagine the difference from this 40" to my 37". I purchased Samsung because of it's reputation, but it's been a challenge to familarize myself to the changes, but I'm getting used to it. I was disappointed with the picture until I read some of the other reviews: "Optimal viewing angle is about 45-60 degrees on either direction from head-on at 4' distance. Beyond that some slight degradation is noted in color balance and brightness, not in image quality overall." Until I read this, I thought my TV might be broken. Although one channel has the washed out look even looking straight ahead. I wish the manual mentioned to expect this, I wouldn't have thought there was an issue. The sound is good. Also, the legs were wobbly, so I found a stand on Amazon. I had called Best Buy and I was really surprised they did not carry a pedestal stand or could refer me as to where to purchase one. The good thing is that there are features available to make picture adjustments, but who wants to be constantly making adjustments. I gave 3 stars for brightness because I thought it was too bright, but I was able to to decrease it and adjust the contrast. Still Samsung is still a first class company and you can always call them for assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent kitchen TV, with room for improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 5th Samsung TV over the last 15-20 years...we keep upgrading for size or technology. After six weeks with this one wall-mounted in a kitchen corner, it appears to be just as competent as the rest of them, which range up to a 75" Magnolia-level model. Good sound, good image, no hardware problems. Typical "issues" -- optimal viewing angle is about 45-60 degrees on either direction from head-on at 4' distance. Beyond that some slight degradation is noted in color balance and brightness, not in image quality overall. (Admittedly, we may be sitting too close to the set.) My other complaints apply to all my TV's: menu density is such that it takes, for example, nine or twelve button punches (depending on whether I start at Settings or at Home) on the remote to switch sound output from the device's speakers to Bluetooth. Bixby can alleviate that somewhat on the more upscale sets. It's also disturbing that Samsung doesn't allow for multi-source audio output; i.e., Bluetooth and device speakers simultaneously. Even on our bigger sets, where the option is provided, it never works as advertised when multiple viewers are trying to use different sound sourcepoints. What I'd really like is a way to set user defaults, so when I select myself as the viewer (as on our multi-viewer Netflix menu, for example) all my settings are automatically applied. All in all, we believe we got our money's worth. Got what we paid for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    40” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the Samsung smart TV is a great deal! It is a great size and the picture and sound quality are good! One negative you have to watch the TV from the front because the picture is whited out from the side. I also like that Samsung offers free channels on their TV too. The remote is great because it has easy one button push for Netflix, Prime Video, Samsung Tv and YouTube. It is also easy to navigate both the remote and the TV! I would definitely recommend this TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Television!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV for the price. Great picture, good sound and a newly updated Smart platform. 5 Stars. The remote is from the 1990’s. It is not a smart design. I was expecting the sleek small Samsung remote. Are there options to change the remote? If it is going to have 70% of wasted buttons, it could at lease light up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Britt,

      Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.

      Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung tv 40 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to set up. Within 10 minutes it was ready to go with apps added. Picture is nice and sharp.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recent Samsung TV Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new Samsung TV primarily because I have another Samsung TV that I've had for years. The older TV still works great and has fantastic color quality. My new model is great, and I appreciate many new updates, but I have one exception: the sleep mode. Setting it up is cumbersome, as there are too many unnecessary steps, in my opinion. If it weren't for this issue, I would have given an overall rating of five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture no problems, I love the way the picture looks even the operation of the remote is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 40" F6000F Series Led Full HC Smart Tizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this TV. This was a display TV off the wall. Not only did Best Buy walk me through how to set it up over the phone. Samsung even came out to assist me with the HDMI plug in's in the back of the TV. I would recommend and have recommended this to every person that has came over to my house. 5 stars from me all day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable, Great, Small and Compact.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small Television with great resolution, would recommend if you have a small room with little or tight space. Great for the kids or if its just for yourself. This Television is light weight and compact. Very affordable, Easy to install with no hassles. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. I love the built in cable channels. It's very user friendly. Only thing I think it needs is more HDMI ports! Overall you can't beat the price for a major brand. Even the warranty was a great value. I would recommend everyone to shop for electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was very easy to set up , only problem their is no audio out button for my hearing aid device to hook up too !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv low price great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good and price was great!!! Good picture , ok speakers no bass but have surround sound Sony 500 watts so is like a personal there tee!!! Nice sizeff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 40”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little tv for the kids, picture quality is good and they can use their smart phones with the tv. For $200 not a bad buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking tv, plays movies and video games great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television was bought for a kitchen area and serves a great purpose there. Simple to use with a good picture. Seems a little slow to process sometimes but that might be my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 40 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, picture quality is very good and remote easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, sound and fit. Mounted it on a rolling stand, so it can be taken to any area in the house and on the patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture and sound. Purchased for a kids room in progress renovation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a 2nd smart television. Budget friendly, easy setup, preloaded with current apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice tv I’m happy to but this tv it very nice sound and I bought different TV this is the one of my dream and highest quality

    I would recommend this to a friend
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