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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 440 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 440 reviews
  • Rated 1 out of 5 stars

    Living room tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get apps added, can't move most used apps to where they are first in row. Just not as user friendly as other brands we have had. Enlarged cable picture to where it fit screen but now channels and descriptions of shows are out of sight.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaryH,

      Thank you for sharing your experience. Please know that you can customize your Home screens by installing, removing or adding your favorite apps to Apps Home and/or For You Home screen. Here's how:

      Searching for & Installing Apps
      1. From the Home screen, press left on the remote’s directional pad.
      2. Navigate to and select Search.
      3. Using the search bar, enter the content or app you’d like to find.
      4. Navigate to and select the app you’d like to install, then select Install.

      Note: Previously installed apps can be accessed on the Settings screen.

      Adding & Managing Apps on Home Screen
      1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available:
      a. Add to Home: Move the app to your desired location on the Home screen.
      b. Delete: Delete app.
      c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
      d. Reinstall: Reinstall the app.
      e. View Details: View the app’s information and details.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    The +and - does not inform which level actually is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like not seeing the sound level. Dislike……..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Joeknows1187,

      Thank you for your review of the F600F. If the volume indicator is not appearing, please try cold booting your TV by pressing the power button for 5 seconds until the TV turns off and back on.

      If you continue to have issues, please call us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    DO NOT PURCHASE THIS SAMSUNG TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this TV!! It i a 2025 television, but can you believe it - It has NO VOICE CONTROL on either the remote OR the TV!! after purchase a week ago I spent at least 2 1/2 hours on the phone with Samsung and they had NO resolution or mitigation of my problem whatsoever. I first contacted customer service and they shared this was their latest technology and an update would be coming for the TV and a new remote is being worked on to make the Voice commands work. After another call with customer service again today including at the supervisor level - there is nothing they can do. There will NOT be any new updates and there are no solutions. What a joke! Save your money buy anything BUT Samsung!!! Who in this 2025 world has products without voice command capability!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SLOW,

      I'm very sorry for any confusion or miscommunication. You are correct, the F6000F series does not offer built-in voice assistants or remote voice control. These features begin with our U8000F Series and above.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Stay away from this model!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is VERY slow. The interface is wonky. I would never buy this TV again. I’m only sorry that it’s past the return date. Don’t buy it!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JohnK,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your F6000F TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.

      ~Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    No reason UI should be this slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture for the price, but the biggest isue is how slow the UI repsonds when navigating. Frustrating and unnecessary in 2025. Do better Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KingSB,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your F5000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    VERY SAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to give it 1 star at this point as it won't work without an HDMI cord and as of yet we haven't been able to get the correct one for it - SUCKS having a brand new tv that just sits there

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kitten,

      Thank you for your feedback. If there's anything we can do to assist you, please reach out to us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Very Slow apps, randomly stops and freeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many samsung products including older TV’s with way better performance. Maybe at this pricepoint any of the no names work better

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi TheWiringGuy,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Junk Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Bought this TV and it has been a nightmare. You have to turn the television off and on multiple times to get it to turn on without a black screen. Now the TV has a blinking power light and will not turn on. It was only bought a month ago.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PaGuy,

      It’s unfortunate to hear about your experience with Samsung’s F6000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/

      We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Poor Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is poor on this Samsung. I will be returning this TV. From now on, I'm sticking with only Sony or LG, both of which I have in my home and the picture quality is very good on both.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi nothing,

      We appreciate your feedback on the picture quality of Samsung’s F6000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Very disappointed in this tv.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what samsung was thinking. First off the tv is maybe 4 or 5 inches thick reminds me of an led from 15years sgo. Its heavy also. The picture is dark and dull with very limited options. We had the older version of this tv for years and it was so much better. Will be returning this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Chris,

      Thank you for your feedback on the Samsung F6000F TV. It's unfortunate to hear that you are not satisfied with its design and picture quality. However, there are a few settings you can adjust that may improve your experience.

      To change the picture on your TV, go to Settings > All Settings > Picture > Picture Mode – try Dynamic, Movie, or Filmmaker Mode.

      You also may want to consider upgrading to one of our LED TVs, which offers a thinner and lighter design as well as a vivid picture, with lifelike colors and sharp 4K upscaling. I recommend checking out the U8000F TV Series at Best Buy: https://www.bestbuy.com/site/samsung-43-class-crystal-uhd-u8000f-4k-smart-tv/6619439.p?skuId=6619439

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos and offers, and more

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Didn’t really like it much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics didn’t look so good. Returned it because it wasn’t connecting to the Xbox S. And I didn’t like the size.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SalvadorL,

      We appreciate your feedback. Please know we are always available and may have been able to assist you with connecting to your XBOX.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Tv stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within a month now taking back. Will let you know after return and exchange .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BethD,

      It’s unfortunate to hear about your experience with Samsung’s F6000F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/

      We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    substandard, I have requested several times that I would like to return to upgrade. Very displeased. I went in the hospital unable to return with the the 14 days. I seldom watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LaverneC,

      Thank you for sharing your purchase experience with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this TV. Samsung does not allow you to add any apps to the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BZY63,

      Please know you can absolutely add apps to the F6000F TV from our built-in app store. To do so, please follow the below instructions:

      1. From the Home screen, navigate to Apps and then select the desired app.
      2. You can also select Search on the left side of the screen to search for a specific app if you can’t find the app you want. Enter the name of the app you’d like to search for, then select it when it appears.
      3. Select Install. When the installation is complete, the Open menu appears.
      4. Select Open to run the app immediately.

      I hope this tip helps. If you have any questions, please don’t hesitate to reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You’ll also find LiveChat, manuals, software, and warranty details under the ‘Support’ section of our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Slow as a 90’s computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is the slowest tv I’ve ever owned. I know it’s a cheap tv and only using it as a second monitor or to watch hockey. Takes a couple of minutes to power on and get into sling.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi thereview,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your F6000F TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Samsung Done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung television we have purchased and definitely the last. Both models have ongoing issues with the HDMI loosing connection. Never buy Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Martin,

      We regret to hear about your experience with the Samsung F6000F TV. Samsung stands behind the quality and performance of our products and offers a 1-year limited warranty covering manufacturer defects when purchased new from an authorized seller. You can enter your model number to review the full terms here: https://www.samsung.com/us/support/warranty/

      If you haven’t already, please contact Samsung Customer Support at 1-800-SAMSUNG (available 8AM – 12AM EST daily) or via LiveChat on our website under the ‘Support’ section. We’d welcome the chance to assist.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Chuck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was much better than expected, although y our Sales clerk was not very helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if this TV was designed to be exceptionally slow when switching between apps or If it is defective. We have bought several new TV 's in the past 24 months and have never experienced this type of delay. ????

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LarryR,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Shaky legs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the screws provided were not long enough so I am not able to tighten the legs properly. I’m going to return it because I don’t know how long it will hold up or maybe fall over. I can’t rate the picture, sound or brightness quality as I am not going to proceed with the setup.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AltheaR,

      So we can better support you, please contact us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Salesman did not know details of extra coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 40 inch Samsung TV. Was told that the extra warranty I bought would cover the TV if anything wrong repairman would come to the house to fix it. This was not true as later discovered the TV would have to be 42 inches. Had to call and cancel the extra coverage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Barbara,

      Thank you for sharing your in-store experience with us.

      If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung